FHPS Trainer

Description

Your Talent. Our Vision. At Federal Health Products and Services - FHPS, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. 

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Location: Indianapolis, IN is preferred but will consider Cincinnati, OH; South Portland, ME; Albany, NY; Roanoke, VA; Midland, GA or Reno, NV

Trainer

Responsible for facilitating a variety of performance-based learning events. Training is typically focused primarily on concrete skills related to training on processes and procedures, but may include soft skills content. Primary duties may include, but are not limited to:

• Facilitates learning events that are performance-based in nature and across multiple platforms.
• Delivers synchronous and asynchronous learning events using varied media in virtual and global environments.
• Employs rapid course development methodologies to quickly meet client needs.
• Exercises classroom management, including learner performance and escalates issues to Learning & Development and client leadership when necessary.
• Consults and solves learning solutions including: identifies client training needs, successfully uses performance consulting to analyze data and identify root cause to determine appropriate learning solutions, develops service level agreements and meets with clients to obtain approval.
• Measures, tracks and evaluates learner and client satisfaction.
• Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness.
• Keeps technical skills updated. 

Qualifications

• Requires BA/BS in related field; 2 years of training experience; or any combination of education and experience, which would provide an equivalent background. 
• Ability to travel up to 25% domestically (may occur in 4-10 consecutive weeks) may be required.
• Experience with Streamline or Bluelink is preferred
   

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.  

Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.