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LEAD REFERRAL CLERK/INTERPRETER

ANTHONY L JORDAN HEALTH CORPORATION
ROCHESTER, NY Full Time
POSTED ON 12/12/2024
AVAILABLE BEFORE 2/12/2025

Description

The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. 


Jordan Health is now seeking a Lead Referrals Clerk/Interpreter who, under the guidance of the Director of Quality Assurance, is primarily responsible for processing and obtaining transportation request and medical referrals for specialty appointments, as requested by Family medicine/Pediatric providers, and communicate with patient. As a Lead Referral Clerk/Interpreter, direct other employees through their daily routines. Interact with patients and colleagues to ensure that they have a satisfactory experience. 


If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Lead Referrals Clerk/Interpreter opportunity.

Requirements

The Lead Referrals Clerk/Interpreter will ensure that:

· An environment which promotes an exceptional patient and team experience is created.

· Department workflow is smooth and efficient. 

· Jordan Health is in full compliance with all requirements related to privacy 


Education And Experience Required:

· High School diploma or equivalent required.

· 2 years directly related experience in medical office. 


Licenses And Certifications:

· Certification in Medical Interpreting from an accredited program. 


Special Skills, Knowledge Required:

· Attention to detail and absolute accuracy are very important so as not to accidently place the center in a high-risk situation. 

· Ability to work with fellow workers in close proximity, ability to concentrate in a highly interruptive atmosphere and ability to be flexible due to changing work environment. 

· Good interpersonal human relation skills a necessity. 

· Fluent in English is a must. 

· Bilingual in Spanish required. 


Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. 


Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.  


About Jordan Health:

Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Salary : $19 - $20

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