What are the responsibilities and job description for the Bilingual Scheduling Office Specialist position at Anthony Medical and Chiropractic Center?
Anthony Medical and Chiropractic is currently seeking Scheduling Office Specialists to add to our growing team!
Our scheduling office specialists interact with our patients daily through phone communication. In this role the daily tasks consist of;
- Answering incoming calls
- Scheduling/rescheduling appointments
- Intake new patient information
- Make outbound calls to remind patients of upcoming appointments, or schedule new patient appointments
Bonus opportunities are available after training!
Job Requirements
- Prior experience as a customer service specialist, or previous medical office experience, ideally within a similar setting.
- Sales experience is highly advantageous.
- Computer literate with an above-average typing speed.
- Superb verbal and written communication skills.
- Thorough, with excellent listening skills.
- Ability to calm irate, and anxious patients
- Capacity to navigate stressful situations with ease.
The ideal candidate will have an availability between the hours of 8am - 6pm Monday through Friday, as well as 2 evenings until 9 pm. Occasional Saturdays or Sundays from 9am - 3pm, or 3pm - 9 pm (will not exceed 40 hours per week).
Job Type: Full-time
Pay: $13.50 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- Evening shift
- Every weekend
- Monday to Friday
Experience:
- Customer service: 3 years (Required)
- Medical scheduling: 2 years (Preferred)
Work Location: In person
Salary : $14 - $15