What are the responsibilities and job description for the Business Support Specialist (Office and Field Services) position at Anthony Restoration?
At Anthony Restoration we offer opportunities for growth, competitive pay and an company culture where all of our team members are valued. We are currently looking to add team members helping clients on the road to restoring homes after being damaged by water, fire or smoke helping families put their lives back together.
Anthony Restoration is a growing company looking to add a Administrative Support Specialist who understands home services and emergencies to our team. We are looking for passionate people that care for others impacted by damage. This position includes a board range of customer service and administrative tasks, serving a vital role for the company.
If you have good people skills, an eye for detail, want to learn new technology and be part of a team that helps your community in their time of need then you are our people.
We are looking for someone who enjoys working in the office but doesn't mind going to field, customers homes as needed to assist with projects.
Duties/Responsibilities:
- Provide exceptional customer service and develop strong internal and external relationships
- Assist customers solve problems with their insurance company
- Assist customers through mitigation, contents and other processes.
- Answer phones, assist customers, and direct calls as needed
- Address and process customer concerns and claims
- Create, process, & file daily paperwork
- Maintain a clean and orderly office
- All other tasks and duties assigned
Required Skills/Abilities:
- Strong Customer Service Skills
- High degree of accuracy, efficiency, and attention to detail
- Excellent verbal and written communication skills
- Punctual
- Team player attitude
- Self-starter with strong organizational skills
- Likes variety in job both in office and on-site with customers
Education/Experience
- High School diploma – preferred
- Property Insurance: 2 years (Required)
- Restoration Industry: 2 years (Required)
- Administrative: 2 years (Required) 4 years (Preferred)
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 25 – 32 per week
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $22
