What are the responsibilities and job description for the IT Manager position at Anthony's Restaurants?
Anthony’s Corporate Office is looking for a IT Manager to join our team!
Anthony’s Restaurants is looking for a high energy dedicated and passionate team member to join our family. We are deeply committed to growing and developing our team and restaurants.
Position Summary:
We are seeking a dynamic IT Manager to play a hands-on role in all aspects of IT and telecommunications for our restaurant company. The IT Manager will be responsible for the maintenance, development, implementation, and management of technology systems that support our restaurant operations, ensuring seamless communication, operational efficiency, and data security across all locations. The ideal candidate will have a strong background in IT management, experience in the hospitality/retail industry, and the ability to drive innovation in a fast-paced environment.
Key Responsibilities:
- Lead and manage the IT department, including overseeing vendors and consultants.
- Develop and implement the company’s IT strategy to support business objectives and growth, ensuring the technology infrastructure aligns with organizational goals.
- Collaborate with management to identify technology needs and recommend solutions that optimize restaurant operations, customer experience, and profitability.
- Oversee the design, installation, and maintenance of IT infrastructure, including POS systems, enterprise resource planning (ERP) systems, and other operational software.
- Ensure that all restaurant locations, wholesale distribution center, and corporate office are equipped with reliable, secure, and scalable technology systems, with minimal downtime.
- Manage and maintain data backup, disaster recovery plans, and security protocols to protect sensitive information, including customer and employee data.
- Respond to and manage all service requests from restaurant locations, corporate office, and wholesale distribution center.
- Provide IT training and support to restaurant staff and other departments, ensuring a high level of system adoption and proficiency across all locations.
- Troubleshoot and resolve technology-related issues in a timely manner to minimize disruption to operations.
- Stay current on emerging technologies and trends in the restaurant and hospitality industry, and evaluate opportunities for integration to improve operational efficiency, customer experience, and profitability.
- Lead projects involving the adoption of new technologies.
- Ensure compliance with all industry standards, regulatory requirements (such as PCI-DSS for payment card processing), and best practices in cybersecurity.
- Develop and enforce policies for data protection, information security, and user access management.
- Manage relationships with third-party vendors and service providers, ensuring that contracts are aligned with the company’s needs, timelines, and budget constraints.
- Develop and manage the IT department’s budget, allocating resources effectively for hardware, software, and personnel.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or related field or equivalent work experience.
- Minimum of 5-7 years of experience in IT management, preferably in the restaurant or hospitality industry.
- Experience in network infrastructure, cloud services, and enterprise applications.
- Experience with cybersecurity, data privacy, and compliance standards.
- Strong project management skills, with the ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Excellent communication skills, with the ability to explain complex technical issues to non-technical stakeholders.
- M365, Azure, Active Directory, Windows Server, Cisco Meraki, VLAN, Cloud-based POS, Wi-Fi, VoIP, Sophos, SD-WAN, Dynamics GP, Nagios, iLO, A/V systems, as well as legacy services such as fire/burglar alarm systems, CCTV.
Why Join Us?
As an IT Manager at Anthony’s Restaurants, you will have the opportunity to shape the future of technology within a rapidly growing, innovative restaurant brand. You will work alongside passionate industry leaders and have a direct impact on performance and efficiencies of our restaurants and enhancing the guest experience. We offer a collaborative and inclusive environment where your ideas and expertise will drive meaningful change.
Benefits Offered:
- Eligible for medical, dental, and vision insurance.
- Confidential Employee Assistance Program available.
- 401k offered after 1 year of employment/1,000 hours of service.
- We also offer scholarships for higher education, and meal discounts (up to 25% percent at any of our restaurants for you and up to three guests).
Additional Requirements
- Must pass a background check
We are an equal opportunity employer, and are committed to creating an inclusive environment for all team members. We look forward to hearing from you!
Job Type: Full-time
Pay: $120,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $120,000 - $150,000