What are the responsibilities and job description for the GTM Enablement Onboarding Program Manager position at Anthropic?
About the role
Anthropic is seeking an experienced and engaging enablement professional who can help foster the skills of our new sellers and run our onboarding process. As a key member of the Go-to-Market team, you will drive the early education of our customer-facing teams to ensure they are ramped effectively. This role demands the ability to translate complex AI concepts into compelling and interactive training. Leading the onboarding program, you will create one of the first impressions for a fast-growing sales team, leaving a lasting impact on their careers at Anthropic.
Reporting to the Head of Enablement, you will have the opportunity to build the onboarding curriculum and process from the ground up. You will ensure our sellers are quickly equipped to provide the best solutions to our customers, operating as thought leaders in the AI space.
Responsibilities:
- Design and deliver exceptional onboarding experiences that accelerate time-to-productivity and impact for our customer-facing teams
- Own the end-to-end processes of enablement from content production to facilitation
- Oversee a Learning Management System, including exam creation, tool administration, and content management
- Interface with Sales leaders to align on priorities and continually improve the onboarding experience based on the GTM strategy
- Identify the core competencies that make our Account Executives and technical teams successful, adapting trainings to their specific needs
- Leverage Claude and advanced technologies to scale the onboarding process
- Monitor KPIs and measure success, making data-driven decisions to improve the program
- Lead multiple trainings through various delivery methods including in-person, virtual, and pre-recorded enablement
You may be a good fit if you have:
- 5 years of experience in a customer-facing role for complex technology, particularly experience with AI/ML products or enterprise software
- 5 years of experience in an enablement role, particularly leading onboarding programs
- Demonstrated ability to thrive in a fast-paced environment, with a proven track record of leading enablement initiatives at technology companies
- Exceptional strategic thinking, writing, and storytelling skills, with the ability to distill complex technology into relatable narratives
- Experience successfully working and collaborating with Sales leaders, Product, Marketing, Operations, and others to tell impactful stories
- Personable and engaging demeanor with the ability to lead a classroom
- Deep understanding of sales processes and methodologies
- Proactive and scrappy approach, combining strategic thinking with a willingness to roll up your sleeves
- Strong project management and analytical skills
- Collaborative leadership skills to influence stakeholders at all levels
Deadline to apply: None. Applications will be reviewed on a rolling basis.
