What are the responsibilities and job description for the Order Management position at Anthropic?
About the role
We are seeking an experienced Order Management expert to join our Revenue Accounting Team. In this role, you’ll oversee daily order management processing and support our business growth through scaling order management operations and working collaboratively with our Sales, Support, and Billing Engineering teams for accurate and timely provisioning and billing. The ideal candidate is a team player with a solid understanding of the quote to cash cycle and experienced in order management.
Responsibilities:
- Provision access for executed contracts in a timely and accurate manner
- Ensure billing is set up according to contract terms
- Work cross functionally to resolve any blockers to timely provisioning due to contract data or system processing issues
- Identify and partner with stakeholders to address any potential areas of improvements during the quote-to-cash cycle
- Assist with contract reviews related to order management data
- Document processes and update them when necessary
- Support testing of new product launches and new system processes as needed
- Support month end close and audit deliverables as needed
- Drive process improvement projects to streamline operations and scale business efficiency
You may be a good fit if you have:
- Bachelor’s degree in accounting or finance (or equivalent experience)
- 5 years of experience in Billing/Order Management/Quote to Cash
- Experience with subscription and consumption-based business models
- Strong attention to detail and time management skills
- Ability to work independently, prioritize in a fast paced environment, and navigate through evolving processes
Strong candidates may have:
- Experience in a lead or mentorship role
- Experience with Stripe, Metronome, NetSuite, CPQ tools, Google Suite
- Experience with private offers on Marketplace platforms
- Operational knowledge of ASC 606
