What are the responsibilities and job description for the Anthropologie District Manager - Central California position at Anthropologie?
The Central California District Manager will lead and inspire 11 store teams throughout greater Los Angeles. District Managers take a forward-thinking and omni-channel approach to the retail experience. Their goal is to deliver a unique, community-driven, and entrepreneurial store culture by building on the 50-plus year trandition of URBN being a destination for customers in pursuit of creativity and an experiential environment.
Our ideal candidate will have 5 years of multi-store experience.
BRAND EXPERIENCE
Customer Engagement: ensures store teams deliver exceptional customer experiences that are engaging, personalized and efficient, creating a compelling atmosphere for our customer through the use of merchandising and display
Retail Experience: challenges and inspires store teams to elevate every aspect of the brick and mortar experience as brand and Omni channel capabilities expand; solicits ideas from employees and customers to translate good ideas into actionable concepts
Digital Influence: drives local brand exposure and store traffic through social media accounts, pack & ship, in-store and curbside pickup, and digital content that reflects the merchandising opportunities of the retail environment
Community & Culture: supports the stores’ execution of regional and special in-store events to drive brand awareness, community, culture, and customer engagement with our retail spaces and products
LEADERSHIP TEAM MANAGEMENT
Prioritize Talent: takes a forward-thinking approach to hiring and succession planning by developing a strategy for the teams based on store talent, business needs, and URBN’s DEI initiatives
Engagement & Retention: ensures the store team facilitates a thoughtful onboarding for new hires to drive a strong brand, customer, and store connection; engages in growth conversations with all levels of store teams to discuss career interests, cultivates an inclusive environment, and identify retention opportunities
Leadership Development: collaborates with store leadership to develop personalized training plans using creative strategies to build skills and expertise; provides timely and specific feedback that allows team members to thrive and grow while fostering a culture of problem solvers and people that take action
Employee Relations: Embraces and promotes the open-door policy; collaborates with Regional Leadership and Shared Services to address employee concerns with empathy, professionalism, and confidentiality
VISUAL BUSINESS OPERATIONS
Entrepreneurship: assesses district and individual store business using company reporting tools to identify department and global opportunities to drive sales; effectively guides store leaders to make strategic, creative, and business-impacting decisions that creates store ownership
Operational Leadership: oversees and guides store leadership team to plan a strategic approach to daily, weekly, and monthly brand priorities; contributes to assessing accuracy and compliance of sales forecasting, staff scheduling, and payroll management
Visual Execution: fosters a strategic and creative community to lead timely and effective execution of visual priorities for the district; ensures Home Office direction is applied and delivers individual store feedback on structure, display, signage, merchandising, and outfitting execution
Asset Protection: adheres to programs that promote store safety standards, shrink reduction and company policy and procedure; supports the education of anti-discrimination and anti-harassment policies to uphold URBN Code of Conduct
COMMUNICATION RELATIONSHIPS
Communication & Collaboration encourages independent thought, action, and information sharing amongst the team and their peers to create a result driven district strategy that is aligned with Regional and Home Office goals
Feedback Loop: inverts the hierarchal pyramid by keeping a two-way dialogue open at all times; displays confidence by sharing feedback to all levels of the organization
Digital Connection: works with new systems of communication to share ideas and information from a distance and communicate with multiple stores and teams at once; utilizes this to build community within the team and create a shared experience between Home Office and the field
Mentorship & Sharing: promotes an inclusive environment of mentorship and sharing, that encourages role success through dissemination of knowledge and a culture of peers teaching peers
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
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