What are the responsibilities and job description for the E-commerce Support Representative position at Anthropologie?
**Our Team**
At Anthropologie, we're committed to delivering exceptional customer experiences across all channels. Our Omni Service Specialists are the face of our brand, working tirelessly behind the scenes to ensure every customer interaction is memorable and engaging.
**Your Role:**
We're seeking a skilled Order Fulfillment Specialist to join our team. As a key member of our operations team, you'll be responsible for:
- Picking, packing, and shipping online customer orders accurately and efficiently
- Fulfilling in-store and curbside pickup orders with precision
- Transferring product back to the warehouse as needed
- Strategically processing order queues and daily workloads to prevent backlog and cancellations
- Maintaining proper customer touchpoints and prioritizing expedited orders
**Why Join Us?**
Competitive compensation packages, comprehensive benefits programs, and opportunities for growth and development in a dynamic work environment.
