What are the responsibilities and job description for the Lead Universal Technician position at Anticimex North America?
Job Description:
Essential Duties and Responsibilities
Universal Technician position is to perform all services included but not limited to recurring services, initial services, service calls and any other service-related tickets for all departments of service. This includes all residential and commercial services. The day-to-day services will vary and can change throughout the day as needed.
Duties may include:
- Identify pest problems and identify solutions to those problems
- Provide timely and effective pest detection, elimination and prevention solutions on a preset daily route
- Complete the application of fertilizers, pesticides, herbicides and fungicides on a preset daily route
- Computing basic math problems
- Establish effective working relationships with a variety of customers, both internal and external
- Use of handheld computerized equipment to manage service calls and documents
- Provide customers with general information about our various services
- Conduct service calls as needed
- Problem solving and/or complaint resolution
- Performs other duties as assigned
Ideal candidates will:
- Enjoy working outdoors
- Not have a fear of bugs, snakes, rodents, etc.
- Be able to withstand long periods of squatting, standing and walking
- Be able to carry a 40lb pack on their back
- Be willing and able to crawl through crawl spaces and attics
- Have excellent listening and communication skills
- Be competent with the use of new technology
- Be organized and able to manage their own daily route
Required:
- Must be at least 18 years old
- No experience required, training will be provided
- High School Diploma or equivalent
Preferred skills and qualifications:
- Experience Working Outdoors
- Customer Service Experience
- Excellent Listening and Communication Skills
- Relationship Building and People Skills
- Problem Solving Skills
Supervisory Responsibility:
This position has no direct supervisory responsibilities.
Position Type:
This is a full-time position. Some Saturdays may be required.
Travel:
Local daily travel within the assigned territory.
