What are the responsibilities and job description for the Renewal Coordinator position at Anticimex North America?
Job Description:
Join Florida’s leading provider of specialty pest control services
Turner Pest Control is looking to add a goal oriented individual, who is organized, disciplined, hardworking, and eager to join a great culture, a great company, and start a new career. This position requires an individual with successful verbal skills that can multi-task and retain customers for their annual termite renewal. Requires effective appointment scheduling and navigating multiple calendars. Providing excellent customer service with a friendly and positive attitude is a must!
Responsibilities: The successful candidate will be responsible for (but not limited to):
- Possess strong verbal communication skills
- Manage a high volume of calls, emails, and voicemails
- Make 50-80 outbound calls per day to schedule renewal appointments
- Accurately input data into an industry specific computer program
- Manage multiple schedules dedicated to various territories
- Resolve customer inquiries and problem solving
- Achieve goal for close rate on scheduling
Competencies:
- Customer Focus
- Time Management
- Communication Proficiency
- Teamwork
- Problem Solving
Required Education:
- High school diploma or equivalent
Work Environment:
This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to sit at a desk and use the computer for long periods of time.
Position Type and Expected Hours of Work:
This is a full-time, 40-hour per week position. Days of work are Monday through Saturday. Daily schedule will be assigned at time of hire, shift assignment will be between 7:30 a.m. and 7:00 p.m.
Why work for Turner Pest Control?
We offer:
HEALTH BENEFITS
- Medical, dental and vision coverage
- Company-paid life insurance
- Company-paid short-term disability
- Optional supplemental benefits
- Enrollment eligibility begins first of the month following date of hire
FINANCIAL ASSURANCE
- 401(k) plan with company match of 4%
- Immediate enrollment eligibility
- Convenient direct paycheck deposit
- Team Member reward and recognition program
AND MORE
- Eight (8) paid holidays
- Paid time off eligibility begins the first day of employment
- Team Member discount on our services
- Team Member referral bonuses
- Opportunities to participate in community events
Turner Pest Control is an Equal Opportunity Employer
Turner Pest Control is a drug free workplace
A pre-hire compliance screening and background screening will be conducted.
