CX Outside Sales Representative

Antietam Broadband is looking for an energetic person who is willing to work hard and grow with our company as an Outside Sales Representative. You will be part of one of the most dynamic sales departments in the company. As a valued member of the Outside sales/door-to-door team, you will work in the ever-changing consumer landscape. Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through a full explanation of all our Fiber products and services, such as high-speed Flight Fiber internet, Video, Flight mobile, and Home Phone options, ensuring that their solution, best fits their needs. 

Job Type: Full-time

Rate: $15.00-$17.00/hr plus commissions and overtime pay if applicable 

Location: Office in Hagerstown, MD

Responsibilities Include:

• Generate leads through door-to-door sales efforts in designated neighborhoods and territories in New Build and recently Built areas.
• Educate potential customers on the benefits of Fiber internet and other AB offerings.
• Perform sales presentations and product demonstrations to prospective clients.
• Assess customers’ internet needs and provide tailored recommendations based on available AB packages and services.
• Maintain accurate records of sales activities, customer interactions, and lead progress in our system.
• Follow up with potential clients to answer questions, address concerns, and close sales.
• Develop and maintain relationships with clients to ensure high levels of customer satisfaction.
• Stay up to date on industry trends, competitor offerings and AB products and services.
• Maintain an appropriate and professional image of the company through appearance, demeanor and interactions with customers at all times.

You will need to have:

• 3 years of Customer Service and Sales experience.
• Prior experience door to door sales or a similar role is preferred but not required
• High School diploma or GED equivalent
• Valid driver’s license with a good driving record
• Ability to prioritize and organize effectively.
• Self-motivated and able to work independently and plan accordingly to complete daily assignments.
• Strong Communication, negotiation and interpersonal skills.
• Knowledge of video, broadband, and phone products and services.
• Achieve sales goals by soliciting new and up sell services.
• Attention to detail a must.
• Consistently meet or surpass monthly sales targets or goals.

Benefits:

• Family Medical (3 plans to choose from), Dental and Vision
• Company funded HSA
• Company Paid Short Term Disability
• Company Paid Long Term Disability with Voluntary option
• Company Paid Parental Leave
• Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off
• Volunteer Paid Time Off
• Paid Holidays

When you join Antietam Broadband...

You'll be joining an award-winning company and team.  We also believe in giving back to the community and we want our employees to have the opportunity to do so.  We provide an environment that gives each employee the opportunity to nurture their gifts and achieve their potential.  For more information, go to www.schurzchoice.com. 

Schurz Communications and its subsidiaries strategic objectives:

• We will attract, invest in, communicate with, and retain top talent. 
• We will innovate, partner, experiment and create a better future together. 
• We strive to continuously improve operating performance to ensure sustained growth. 
• We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships.

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is:

• Regularly required to talk and hear
• Required to use hands to type, handle objects and paperwork
• Required to use close vision and be able to focus
• Ability to lift to 50 lbs.
• Ability to walk outside including standing and climbing in all types of weather
• Ability to speak with customers clearly and professionally

The employee generally works in an indoor or outdoor environment.

Salary : $15 - $17