Assistant Director of Residence Life & Student Services

Assistant Director of Residence Life & Student Services

Updated 6/4/2024

POSITION TITLE: Assistant Director of Residence Life and (Student) Services

DEPARTMENT: Student Affairs 

REPORTS TO: Dean of Students and Community Life 

DIRECT REPORTS: Student workers

POSITION SUMMARY:

The Assistant Director of Residence Life and Student Services serves as the primary staff resource for the residential student experience and an integral support for student growth, success, retention, and persistence in a small college environment. This full-time, live-on position oversees the day-to-day operation of the Residence Life program; recruits, selects, trains, and supervises the Resident Assistant staff; manages the Residence Life budget and programming goals; supports the College’s and the division’s diversity goals and objectives; and assists in the addressing and adjudication of student conduct concerns. The Assistant Director responds constructively to a wide range of student concerns, all of which contribute to student success and conditions for learning. The Assistant Director works collaboratively within the student affairs department and with other campus partners to proactively engage in building an inclusive living and learning community. The Assistant Director assists with housing and dining billing, residential conference support, and on-call and first care response. 

Duties & Responsibilities  

Residence Life

• Primary responsibility to proactively engage in building an inclusive living and learning community experience and work collaboratively with campus partners to foster a positive living environment 
• Managing College residence life operations and revenue-generating housing including assignments, keys, inspections, etc. and coordinating with other campus departments for scheduling, billing, and facility needs
• Managing the Residence Life budget to ensure delivery of activities and services that assist students in their transition to and success during college
• Facilitating development and delivery of effective programming to achieve learning outcomes, promote persistence, and support the divisional and institutional goals around student experience, inclusivity, and retention.
• Updating and maintaining residence life policies and procedures and educating residential and campus communities to promote respect and adherence to policies; including students and other campus stakeholder in proposed updates and revisions.
• Evaluating occupancy, retention, projections and trends within housing on a quarterly basis, reporting out to the Dean of Students and other campus offices, as needed.

Student Affairs and Community Life

• Collaborating with Academic and Student Affairs colleagues to provide holistic support for students from diverse backgrounds including but not limited to gender identities, sexual orientations, socio-economic statuses, cultural backgrounds, racial identities, ethnic identities, abilities, and religious backgrounds
• Coordinating and managing student support services such as shuttle transportation for break periods, shopping shuttle offerings, and housing and food needs between terms; fostering community and campus relationships to support these endeavors.
• Responsible for understanding, upholding and enforcing college and residence life  policies and serving as hearing officer within the student conduct process for low level violations. 
• Participating in the Student Affairs on-call duty rotation and responding to crisis situations as needed.
• Oversee the recruitment, hiring, training, supervision, and evaluation of student employees including Resident Assistants and department student workers.
• Mediating student conflict, assisting community in developing nuanced approaches to conflict, and facilitating difficult conversations within the campus community based on restorative and transformative practices

General Responsibilities

• Assisting with student records management through maintaining the security and integrity of student records, adhering to FERPA laws and policies, and ensuring accurate student record retention. 
• Assisting with co-curricular assessment efforts, including maintaining data and reports on student support services.
• Supporting residential conference and other non-student housing arrangements in collaboration with campus operations
• Prioritizing and managing multiple competing projects in an effective and timely way
• Utilizing grounded approaches of student developmental theory and/or philosophies to working with students
• Serve on relevant college-wide committees, such as Operations, Orientation, First Care, and others as needed.
• Serve in the Student Affairs on-call duty rotation and respond to crisis situations as needed.
• The person holding this position is considered a “General Mandated Reporter” under Title IX and is required to comply with the requirements set forth as a condition of employment.
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• Serve as effective supervisor and mentor for student employees engaged through the Antioch College Works program
• Other responsibilities may be assigned depending upon College and student needs.

Qualifications and Experience  

• Master’s Degree in higher education administration, college student personnel, or related field
• Minimum of two years’ experience providing leadership in residence life/campus housing
• Minimum of one year’s experience supervising student staff members
• Experience working effectively with diverse populations while understanding the complexities of intersectionality among groups that represent gender identity, gender expression, sexual orientation, sexuality, race, ethnicity, class, physical and mental ability, age, religion and national origin.
• Demonstrated experience with crisis intervention and ability to de-escalate conflicts; Experience responding to and managing emergency situations as part of an on-call structure preferred
• Proven knowledge of relevant current laws, regulations, policies, and guidance around higher education housing and student services (e.g. ADA, Section 504, FHA, FERPA, HEA,  Title VI, VII, and IX, etc.) and understanding of relevant compliance record keeping and reporting requirements.
• Proficiency with using Microsoft Office software as well as Google Suite, and a willingness to update skills on an ongoing basis.
• Experience in managing projects and tasks independently; ability to manage competing timelines preferred
• Demonstrated high degree of independent judgment and high level of accountability for decision making.
• Effective interpersonal and communication skills across formats (in person, in writing, by phone/virtual meeting, presentations, etc.).
• Must be able to occasionally work evenings and weekends based upon student success and college-wide programming and events (i.e. first-year experience workshops and events, new student orientation, visitation days, commencement, etc.).

Environmental Considerations  

• Must be able  to operate in an office space and to move about campus and in other venues during all seasons and weather to engage with students, staff, faculty and other Antioch community members and supporters, and to attend functions associated with Antioch College.
• Physical ability to perform daily office activities, to include sitting long periods at a desk, light duty lifting, written and oral correspondence.
• Ability to utilize standard office equipment such as phone and computer and other devices used in support of work accomplishment.
• Must be able to drive and have reliable transportation for both regular work hours and on call needs.
• Must be available for on-call duty rotation with Student Affairs team.
• This is a required live-on position (housing in a staff apartment will be provided).

Application Process:

Application materials for this position will be accepted until an appointment is made or the position is canceled. 

To apply, send email to hr@antiochcollege.edu. Include the position title in the subject line and submit in one attachment in Word or PDF format the following Application Materials:

1. A cover letter addressing relevant experience and interest in the position,
2. A resume/vitae detailing your work history, relevant experience, and education,
3. Three professional references who are familiar with your work and who will speak with Antioch about your capabilities.  Provide their contact information including name, association with you, telephone number, and email address.

Your application will not be reviewed unless all application materials are received.

Electronic applications are preferred.  Alternatively, you may send the same information by US mail:

Office of Human Resources

Antioch College

One Morgan Place

Yellow Springs, OH 45387

Antioch College is an equal opportunity employer; the College offers employment, advancement opportunities and benefits in a harassment-free environment on the basis of merit, qualifications, and competency to all individuals without regard to race, color, religion, creed, age, sex, gender identity, national origin, handicap, sexual orientation or covered veteran status. Candidates who can contribute to Antioch’s commitment to diversity and its evolving multilingual culture are encouraged to apply.