What are the responsibilities and job description for the Front Desk Agent/Night Auditor position at Antioch Hotel and Suites; Fox's Lounge?
About us
We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
## Job Overview We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills. ## Duties - Greet guests and provide them with exceptional customer service throughout their stay - Check guests in and out efficiently - Handle guest inquiries and resolve any issues promptly - Assist with reservations and manage room assignments - Operate the phone system and respond to calls in a professional manner - Process payments and maintain accurate guest accounts - Collaborate with other hotel staff to ensure a seamless guest experience ## Experience ### Required Skills: - Experience in hotel management or hospitality industry - Strong customer service skills - Proficiency in front desk operations - Familiarity with night audit procedures - Excellent communication and guest relations skills ### Nice-to-Have Skills: - Bilingual proficiency - Knowledge of phone systems Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Overnight shift
People with a criminal record are encouraged to apply
Application Question(s):
- Available and willing to work every weekend.
Shift availability:
- Overnight Shift (Required)
Ability to Commute:
- Antioch, IL 60002 (Required)
Ability to Relocate:
- Antioch, IL 60002: Relocate before starting work (Required)
Work Location: In person
Salary : $17