What are the responsibilities and job description for the INTERNET MANAGER position at Antwerpen Automotive?
INTERNET MANAGER
FULL TIME
GREAT PAY WITH MONTHLY BONUS!
Starting $$2,500 salary with a percentage of the stores new and used, front/ back gross.
Also a bonus for different closing ratio levels.
Job highlights
Qualifications
- Successful track record in Internet sales, auto dealership business development centers or Internet sales department management
- The ability to manage high call volumes, internet leads and call lists simultaneously
- Overall knowledge of automotive sales and service department operations
- Strong organizational skills and leadership abilities
- Familiarity with dealership CRM and DMS systems
- High school diploma/GED
- Basic computer skills
- Dealership BDC experience
- Must have valid driver's license
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
Responsibilities
- When you join our dealership family, you’ll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership’s highest standards
- You’ll also oversee a team of dedicated BDC coordinators and train them in the providing proper and effective customer communication
- Oversee daily internet department operations
- Recruit and train internet staff
- Understand buying profiles and patterns of typical telephone prospects
- Run daily/weekly/monthly reports and track results
- Prepare individual “call results reports” for internet staff
- Record and listen to customer calls
- Train BDC staff by reviewing recorded/live calls and outcomes
- Review of performance and development of staff
- Interface with other department heads
Salary : $2,500
