What are the responsibilities and job description for the Technical Support Specialist position at Anveta, Inc?
Technical Support Specialist – Desktop Support
Location : 200 Piedmont Avenue, SE West Tower 6th Floor Atlanta, Georgia 30334 ( Onsite )
Interview: Either Web Cam or In Person
Responsibilities
Job Description
Location : 200 Piedmont Avenue, SE West Tower 6th Floor Atlanta, Georgia 30334 ( Onsite )
Interview: Either Web Cam or In Person
Responsibilities
Job Description
- Install, configure, and support workstation software, hardware, printers, and phones
- Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
- Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
- Implement applications and software upgrades and troubleshoot any performance issues
- Train employees in using software and hardware, and provide technical support when needed
- Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
- Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.
- Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.
- History of working in an Active Directory domain environment
- Proficient at software installs and troubleshooting
- Some networking knowledge, along with the ability to troubleshoot network issues from the command line.
