What are the responsibilities and job description for the Electronics Soldier Technician position at Anything Electronics?
Qualifications
- High school or equivalent (Preferred)
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
- Driver's License (Preferred)
Since its inception in 2017, Anything Electronics has grown to be one of the leading repair companies in Michigan. Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you enjoy working with smartphones, tablets and computers? Well then come join us.
About Us: We are an electronics repair company, we specialize in electronic repairs (Such as Phones, Tablets, Watches, Laptops, and Game Consoles), device unlocking, software programming, finance your next device with us, and much more. We learned early on the value of customer service, so we pride ourselves on providing the best experience possible to make sure every single person that comes in leaves satisfied. We activate Prepaid Wireless Service & Prepaid Internet Service. We offer a warranty for all of our services, along with free estimates and diagnoses, we will do our best to get your device working like new again!
Visit www.anythingelectronics.com for more info!
Job Summary: Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. We are seeking individuals who are looking to build a career in our industry. If you are self-motivated, customer oriented, and willing to take on new challenges everyday we would love to hear from you. We are seeking an individual who knows how to soldier.
Basic Qualifications:
- Outstanding customer service skills
- Excellent technical, problem solving, and analytic skills
- Exceptional organizational skills
- Strong written and oral communication skills
- Work well in team environment
- Ability to work flexible hours, including weekends and holidays
Tasks and Responsibilities:
- Diagnose, troubleshoot and repair devices
- Provide recommendations for problem resolution
- Explain complex issues to customers in a simple to understand manner
- Provide pricing estimates to customers
- Greet customers in a friendly manner and maintain a positive work environment
- Answer phone calls to the store with a professional, courteous and friendly demeanor
- Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
- Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair\Maintain the cleanliness and professional appearance of the store
Job Type: Full-time
Pay: $13.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
Ability to Commute:
- Ferndale, MI 48220 (Required)
Ability to Relocate:
- Ferndale, MI 48220: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $20