What are the responsibilities and job description for the Front Office Membership Specialist position at Anytime Fitness - 202675?
Benefits:
- 401(k) matching
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
Membership and Sales Experience Specialist
Are you passionate about health and fitness? Do you enjoy helping others achieve their fitness goals and creating lasting relationships? We’re looking for a Membership Coach to join our dynamic team and be the face of our gym—helping members and guests experience the very best in health and fitness.
As a Membership Coach, you’ll play a key role in building a positive, welcoming environment for members, ensuring their needs are met, and contributing to the growth of our community. This position requires someone who thrives in and contributes to a positive environment, has a passion for fitness, and excels in customer service and sales.
What You'll Do:
Membership Sales & Tours
- Sell memberships by connecting with those who walk through our door and having genuine interest in their goals and how we can help them with our offerings
- Explain and enforce gym policies and membership agreements clearly and confidently
- Overcome objections and effectively communicate the benefits of joining our gym
- Conduct tours of the facility with prospective members, asking thoughtful questions to understand their needs and showcasing how our gym can help them achieve their goals
Facility Cleanliness & Maintenance
- Maintain the highest standard of cleanliness and hygiene in the gym
- Regularly clean and disinfect equipment, floors, bathrooms, and common areas to ensure a safe, welcoming environment for everyone
- Keep equipment well-organized and in working order
Engagement & Member Relations
- Build lasting relationships with members by creating a positive, supportive environment
- Greet every member by name, make every interaction a positive experience, and ensure members feel valued
- Support member retention by helping members navigate our services, technology, and initiatives to get the most out of their membership
Social Media & Marketing
- Curate engaging content for our social media pages to keep members informed, excited, and motivated
- Promote membership, retail, and training sales through online engagement
- Collaborate with the Manager on community and member engagement events
Follow-ups & Membership Support
- Reach out to current members with personalized messages to recognize their achievements or invite them back to the gym
- Contact leads, schedule tours, and discuss membership options to turn prospects into new members
- Assist members with account-related questions (billing, payments, membership freezes, etc.)
Retail & Supplements Sales
- Be knowledgeable about our retail products and supplements to confidently assist members with product questions and sales
What We’re Looking For:
- A passion for fitness and helping others achieve their goals
- Strong communication skills with the ability to build rapport and trust
- Self-motivated, positive, and energetic with a strong work ethic
- A friendly, team-oriented attitude and the ability to work well with others
- Experience in sales or customer service (preferred but not required)
- Ability to multitask, manage time effectively, and stay organized in a fast-paced environment
- Familiarity with social media platforms and basic marketing (preferred but not required)
Why Join Us?
- A supportive, community-driven work environment where your contributions matter
- Competitive compensation and performance-based incentives
- Ongoing training and opportunities for professional growth
- Free gym membership and discounts on retail and supplements
- A chance to be part of a growing, positive fitness community
Ready to Make a Difference?
If you're a people-oriented, fitness-focused individual who thrives in a sales and service-driven environment, we’d love to hear from you. Apply today and join our team in making a lasting impact in our members' lives!
If you're a people-oriented, fitness-focused individual who thrives in a sales and service-driven environment, we’d love to hear from you. Apply today and join our team in making a lasting impact in our members' lives!
Salary : $17
