What are the responsibilities and job description for the Fitness - District Manager (Greater Ann Arbor/Detroit Area) position at Anytime Fitness - Southern Michigan?
JOB DESCRIPTION
ABOUT THE OPPORTUNITY
Anytime Fitness is a leading fitness organization dedicated to transforming lives through health and fitness. We provide a supportive and dynamic environment where both our team members and customers can thrive. We are expanding our locations and seeking highly motivated fitness enthusiasts to join our vibrant team and represent our brand with passion and dedication. The ideal candidate is flexible, a team player, reliable, hardworking, and an outstanding representative of our brand. A positive mindset and a strong desire to work in the fitness industry are essential.
RESPONSIBILITIES
Be responsible for the brand operations and overall unit performance of a district of up to 9 Anytime Fitness units. In addition, oversee and manage a secondary role and responsibilities within the company. The following are specific responsibilities of a district manager.
Lead – To ensure that others are inspired to learn more, do more, be more
Be the leader that you want your unit managers to be
Lead with the company charter, mission, vision, and values with everything you do
Address issues in the district with respect and empathy
Demonstrate integrity
Work on improving your leadership skills every day
Staff – To make sure that all units have the appropriate levels of trained staff
Determine and follow the ideal and actual staffing levels
Oversee and execute staffing plans with the unit manager
Hire management-level personnel
Discipline, reward, and recognize management-level personnel
Ensure the proper discipline process is followed by unit managers in a consistent manner with team members
Develop – To ensure that the team in your district has the training and capability to succeed at their job.
Oversee and execute training and onboarding plans per each unit
Have a development plan for all unit managers in the district
Work with training locations to assist in unit manager onboarding
Ensure staff are properly trained by the unit manager
Plan – To prepare, execute, and present a well-thought-out plan to achieve strategic and financial results in all units
Participate and assist with executing the Annual Business plan
Participate and execute a District plan by unit
Report updates, outcomes, challenges, and needs
Maintain – To ensure units and equipment are well-maintained and operational
Ensure the unit task management list is being followed by the unit manager and team members at the location
Ensure the repair and maintenance policy is being followed
Oversee and execute the annual maintenance plan
Market – To own the Local Store Marketing (LSM) efforts in the district
Develop and execute an LSM plan with unit managers
To reach out to the local community and chamber to find opportunities to integrate and participate in conjunction with the unit manager to drive lead generation and community engagement
Propose LSM ideas
Oversee and ensure unit managers execute the unit marketing plan
Evaluate – To evaluate the business to determine where your District is and what needs to change to arrive at where it needs to be in the future
Review reports and KPIs
Conduct brand operations evaluations in all units once per month
Conduct a safety inspection once per quarter in all units
Follow-up – To do the necessary follow-up to ensure that the tasks, policies, and procedures are being followed per company and brand standards
Collaborate – To accomplish the company’s objectives and mission
Routines – To execute the position of district manager in the most effective way to drive unit and member performance.
DIRECT RESPONSIBILITIES
Sales growth
Labor and product/service cost control
Staff (levels, turnover, training & morale)
Oversee customer service metrics (Medallia)
Brand operations and unit standards
Oversee fire and safety compliance, MSDS, and EAP
Employee feedback survey
Results reporting and daily follow-up with units
Conduct structured unit visits
Document every unit visit and provide feedback to the unit manager
Assist with unit takeovers
Assist with new unit openings
Cover shifts when needed (missing unit manager or emergency)
SCHEDULE REQUIREMENTS
- 45-50 hours per week – 5 to 6 days per week
Work at least 1 evening per week and 2-weekend dates per month to do effective unit visits (mix up times/days of visits)
Visit units at least 1x per week
General hours are 11am-7pm Mon-Wed, 10am-6pm Thurs-Fri and 10am-2pm weekends (when applicable)
NECESSARY SKILLS
- Strong leadership skills, prior successful management and customer service experience, prior successful sales experience in the fitness industry, brand knowledge, ability to master operational excellence, highly organized, self-motivated, disciplined, collaborative, objective, flexible work schedule, adept at teaching/coaching, quick learner, franchise knowledge, genuine and honest. Being tech-savvy is crucial, including proficiency with computers, MS Office, email, POS systems, iPad, Google Docs, apps, and other necessary technology to execute the job efficiently.
QUALIFICATIONS
A college degree is required, and a 4-year degree is highly preferred
Successful work experience in the fitness industry is required
5 years’ experience in sales, customer service, and management with a successful track record in sales performance and building a winning team
Annual continuing education credits and corporate training required
AED & CPR certification required (we will provide if needed)
Personal training certification is required within 6 months
Personal and group training experience is highly preferred
Successful work experience and a track record of managing and inspiring others to perform at their best is required
Passionate about working in the fitness industry, helping others, and building a career with Anytime Fitness
JOIN US AND MAKE AN IMPACT
Join our team at Anytime Fitness and be part of a community dedicated to improving lives through health and fitness. If you are a driven and passionate individual ready to inspire and support others on their fitness journey, we want to hear from you! View our career page at https://careerpage.co/anytime-fitness-southern-michigan