What are the responsibilities and job description for the Front Office Sales Associate position at Anytime Fitness?
Benefits : 401(k) matching
Bonus based on performance
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Our Membership Front Office Sales Associate is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for handling day to day tasks, welcoming guests and members to the gym, selling memberships and retail items, cleaning, and being a team player in our small, community club. This role requires a considerable amount of self-motivation, communication skills, ability to collaborate with fellow team members, and ability to interact with members / staff in a positive way.
General Day-to-Day Tasks include but are not limited to :
- Selling Memberships
Properly explaining the policies and terms of the gym and membership agreements
Overcoming prospects’ objections
Understanding club and brand initiatives / technology to showcase benefits of our club to potential members
Asking open-ended qualifying questions to better understand the buyer and how we can meet their needs.
Highlighting benefits of our club and showing that we are a coaching gym.
A keen eye for attention to detail is a must to maintain a clean facility; we expect a high standard of cleanliness.
Cleaning includes but is not limited to dusting, stocking of bathrooms, replacing wet-wipes, organizing equipment, lubing machines, disinfecting equipment, wiping down mirrors, detail cleaning cardio equipment, mopping / vacuuming / disinfecting common areas and restrooms, toilet scrubbing, etc.
Reaching out to current members to recognize them for their usage or inviting them back into the club / identifying why they have not been in.
Messaging and calling web leads to invite them into the gym or schedule for a tour and discuss membership options.
Contacting members who have invalid billing or have their account on freeze.
If not one of the most important aspects of the job – building positive relationships with members to create and environment members want to come back to. Making every tour and conversation an experience and not transactional.
Saying “Hello” and “Goodbye” to every member that walks into the gym.
Getting members on club initiatives / technology to future better their experience, results, thus aiding in member retention
Job postings listed on this site are with independently owned and operated franchised Anytime Fitness studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Anytime Fitness studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Anytime Fitness Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Anytime Fitness Worldwide, LLC.
