What are the responsibilities and job description for the Remote Benefits Assistant position at AO Globe Life - Madison Ledet?
AO Globe Life is looking for a detail-oriented and customer-focused Benefits Assistant to support our team in helping union and veteran families access the benefits they need. This fully remote position offers flexibility, growth opportunities, and the chance to make a real difference.
About Us
Since 1951, AO Globe Life has been committed to protecting working-class families. We pride ourselves on fostering a supportive, team-oriented environment where everyone works together to ensure families feel secure and supported.
Key Responsibilities:
- Member Support: Assist in scheduling and conducting virtual meetings to discuss benefits with union and veteran members.
- Enrollment Assistance: Help members navigate the benefit enrollment process, ensuring accuracy and compliance.
- Administrative Tasks: Maintain accurate records of member interactions and benefit enrollments.
- Team Collaboration: Work closely with team members and leadership to share updates and improve processes.
- Problem Solving: Address member inquiries and provide timely resolutions with empathy and professionalism.
What We’re Looking For:
- Strong Communication Skills: Clear, professional, and compassionate in all interactions.
- Organized & Detail-Oriented: Able to manage multiple tasks, prioritize effectively, and maintain accurate records.
- Tech-Savvy: Proficient in Microsoft Office, Google Suite, and Zoom.
- Self-Motivated: Comfortable working independently in a remote setting while staying connected with the team.
- Customer Service Experience: Previous experience in benefits, customer service, or administrative support is a plus.
What We Offer:
- Work From Home Flexibility: Enjoy the convenience of a fully remote role.
- Comprehensive Training: Gain the skills and knowledge needed to succeed.
- Supportive Team Environment: Join a collaborative team that values your contributions.
- Career Development: Opportunities to advance and grow within the organization.
How to Apply:
If you’re ready to support families and grow your career in a meaningful way, we want to hear from you! Apply today by submitting your resume and join AO Globe Life in making a difference.
