What are the responsibilities and job description for the WFH Benefits Assistant Manager position at AO Globe Life - Madison Ledet?
AO Globe Life is seeking a motivated Benefits Assistant Manager to support our team in providing exceptional service to union and veteran members. If you’re organized, driven, and passionate about helping others, this fully remote role offers a unique opportunity to lead and grow in a supportive, team-oriented environment.
About Us
Since 1951, AO Globe Life has been committed to protecting working-class families. Our mission is to provide essential benefits and peace of mind through exceptional service. We pride ourselves on fostering a collaborative and growth-focused culture.
Key Responsibilities:
- Team Support & Leadership: Assist in overseeing a team of Benefit Specialists, providing guidance, training, and support to ensure team success.
- Member Engagement: Schedule and conduct virtual meetings with members to discuss and enroll in benefits.
- Benefit Management: Ensure accuracy and compliance in all benefit enrollments and processes.
- Monitor Performance: Track team metrics and performance, providing feedback and identifying areas for improvement.
- Problem Solving: Address escalated member concerns and provide timely, effective resolutions.
- Collaboration: Work closely with leadership to share updates, implement new strategies, and enhance overall team performance.
What We’re Looking For:
- Leadership Skills: Experience in team support or management, with a focus on motivation and performance improvement.
- Strong Communication: Clear, empathetic, and professional in all interactions.
- Organized & Detail-Oriented: Able to manage multiple tasks, prioritize effectively, and ensure accuracy.
- Tech Proficiency: Comfortable using Microsoft Office, Google Suite, and Zoom.
- Customer Service Experience: Prior experience in benefits, insurance, or customer service is preferred.
What We Offer:
- Remote Work Flexibility: Enjoy the freedom of working from home.
- Comprehensive Training: Gain the tools and knowledge you need to excel.
- Supportive Team Environment: Be part of a collaborative team that values your input and growth.
- Career Growth Opportunities: Advance within the organization and develop your leadership skills.
How to Apply:
Ready to take the next step in your career? Apply today by submitting your resume. Join AO Globe Life and help us continue our mission of supporting families across the country.
