What are the responsibilities and job description for the WFH Remote CSR position at AO Globe Life - Madison Ledet?
Are you looking for a rewarding, fully remote role that allows you to make a difference in people’s lives? Join AO Globe Life as a Customer Service Representative (CSR) and help support families by providing excellent service and ensuring they receive the benefits they need.
About Us
At AO Globe Life, we’ve been committed to protecting working-class families since 1951. We prioritize doing more for others than they do for us, ensuring families are safeguarded through personalized support. Our team works remotely to build meaningful relationships with union and veteran members, offering accessible solutions that provide long-term security.
What You’ll Do:
- Engage with Members: Serve as the first point of contact for union and veteran families, providing information and guidance on available benefits.
- Enroll and Educate: Assist members with enrolling in benefits through scheduled phone calls or virtual Zoom meetings.
- Support and Communicate: Maintain consistent communication with clients and team members, offering updates and addressing questions as needed.
- Administrative Tasks: Handle data entry, documentation, and other tasks related to benefit enrollments.
What We’re Looking For:
- Customer Focused: Strong communication skills with a passion for helping others.
- Organized & Efficient: Ability to manage schedules, prioritize tasks, and meet deadlines.
- Tech-Savvy: Comfortable using Microsoft Office, Google applications, Zoom, and other digital tools.
- Self-Motivated: Able to work independently in a remote environment while staying connected with the team.
- Experience: Previous experience in customer service, administrative support, or related roles is a plus.
What We Offer:
- Work From Home Flexibility: Enjoy the convenience of a fully remote position.
- Comprehensive Training: Gain the knowledge and tools you need to succeed.
- Supportive Team Environment: Collaborate with a team that values connection and growth.
- Career Growth Opportunities: Explore potential paths for advancement within the organization.
How to Apply:
If you're ready to take on a fulfilling role that makes a real impact, we want to hear from you! Submit your resume today and join us in helping families feel secure and supported.