What are the responsibilities and job description for the Community Manager position at AOG Living?
Our national multi-family management company seeks a Community Manager with a "Whatever it Takes" attitude to oversee the overall management of the property, including but not limited to all financial and accounting aspects.
JOB SUMMARY
Responsible for the overall management of a multi-family property. Manages and coordinates team members’ daily activities and ensures the operations of the property complies with the Company policies and procedures, Fair Housing and other applicable laws and regulations governing multi-family housing operations.
REPORTS TO: Regional Property Supervisor, Regional Vice President and Vice President, Owner and/or Owner’s representative of Allied Orion Group.
SUPERVISES: Entire on-site staff.
ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All functions related to multi-family Property Leasing
• All functions related to multi-family Property Marketing
• All functions related to multi-family Resident Relations
• Generate and maximize property income
• Monitor, maintain and control property expenses
• Accurate and on-time submission of all reports
• Understand, analyze and correct property financial statements and reports
• Monitor, supervise and direct entire property team
• Adhere to all federal, state and local employment law as well as Company’s HR policies and procedures
• Other duties as assigned
• Ensure compliance with all LIHTC and/or other federal, state and local affordable program requirements applicable to property
REQUIRED EDUCATION AND TRAINING
DEGREES AND DIPLOMAS
• High School Diploma or equivalent; college degree preferred.
• Knowledge and 1 to 2 years of experience in multi-family property management
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS
Certified Apartment Manager (CAM) preferred.
Accredited Resident Manager (ARM) preferred.
National Apartment Leasing Professional (NALP) preferred.
Certified Occupancy Specialist (COS) preferred.
Tax Credit Specialist (TCS) preferred.
Housing Quality Standards (HQS) preferred.
Uniform Physical Condition Standards (UPCS) preferred.
Fair Housing Training and LIHTC training preferred.
KNOWLEDGE, SKILLS AND ABILITIES
• Proven employment history of property management, sales, marketing and customer service background sufficient to manage the day-to-day operations.
• Supervisory skills sufficient to hire, lead, direct and evaluate on-site team members.
• Must be able to read, write and communicate effectively.
• Ability to interact professionally with residents, vendors, contractors and clients.
• Mathematical skills are required.
• Proficiency in using property management software(s) used by the Company, as well as Microsoft Office (Word, Excel and PowerPoint) in order to complete required reports and employment documents.
• Proficiency in using office equipment, property management software(s), as well as Microsoft Office.
• Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.
Allied Orion Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
