What are the responsibilities and job description for the IT Associate position at Aon Corporation?
Job Title: IT Associate, Technology Support (Korea)
Aon is a global professional services firm that helps clients make better decisions.
We are united through trust as one inclusive and diverse team, passionate about helping our colleagues and clients succeed.
Key Responsibilities:
- Provide IT service delivery support to all business units/users in Korea ( Japan if needed)
- Collaborate with the Regional team to ensure IT compliance matters are aligned and compliant with IT standard operating procedures
- Manage IT security and infrastructure within Aon Korea ( Aon Japan) to ensure zero downtime
- Support and execute IT initiatives locally
- Manage vendors (e.g., review contract/agreement information for IT products and services)
- Guide and coach new end-users on company systems
- Maintain hardware and software
- Assist the IT Team Lead in executing and meeting company goals and objectives by leveraging IT support to all business units
Distinguishing Features of this Opportunity:
An exciting opportunity exists for an experienced Technology Support professional to join Aon Korea's IT team based in Seoul.
The team is passionate about providing exceptional support to Aon colleagues across Korea and Japan.
We value diversity and inclusivity, and our teams are dedicated to continuous learning and growth.
Requirements:
- Bachelor's Degree
- Minimum 2 Years relevant IT & Business support experience in an ITIL environment
- Good written and communication skills in English
Competencies:
- Strong customer service focus and project management skills
- Independent with good analytical, planning, and problem-solving skills
- Self-driven with a desire to learn and develop technical skills
- Ability to manage customers and partners
- Customer service orientation
Technical Knowledge:
- In-depth knowledge of Windows Server (e.g., AD)
- Ability to support Citrix
- Intermediate Networking skills including VoIP
- Advanced skills in network printing
- Office 365
- Oracle/MS SQL DB
- SSRS/BI reporting
About Working at Aon:
We offer a comprehensive benefits package and encourage a diverse workforce.
We prioritize flexibility and work-life balance, recognizing that employees' well-being is essential to their success.
Our agile and inclusive environment fosters continuous learning, growth, and innovation.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves.
Aon is proud to be an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital, or domestic partner status, or other legally protected characteristics.
