What are the responsibilities and job description for the Customer Service Representative position at AOR Insurance, LLC?
Company Description
AOR Insurance, LLC a Division of Sihle Insurance Group operates as an Agent of Record, designing the best Insurance Program Structure and Cost for clients without participating in the typical "bidding" world of insurance buyers and brokers. Similar to a CPA or Lawyer, AOR Insurance is hired to provide tailored insurance solutions.
Role Description
This is a full-time hybrid role for a Customer Service Representative at AOR Insurance, LLC. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and delivering a positive customer experience. This role is based in Altamonte Springs, FL, with the option for some work from home.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Experience in the insurance industry is a plus
- High school diploma or equivalent required, college degree preferred
We are willing to offer pay & benefits above the Benchmark for the right fit.