Business Analyst

AP EMISSIONS TECHNOLOGIES LLC

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Responsible for providing outstanding Information Technology service for all AP Emissions. Must have in-depth knowledge of Epicor and add-ons and must understand manufacturing business flow. This function has the responsibility of providing solutions and working with the business to determine better outcomes for data acquisition and delivery of data.

SUMMARY

Responsible for providing outstanding Information Technology service for all AP Emissions. Must have in-depth knowledge of Epicor and add-ons and must understand manufacturing business flow. This function has the responsibility of providing solutions and working with the business to determine better outcomes for data acquisition and delivery of data.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Responsible for End-user support for Business systems, Power Bi, Epicor products such as Dataflow and Kinetic

Manage multiple SQL databases needed for reporting and various customer business applications.

Provides skillful probing questions to determine needs and develop actions to meet those requirements.

Responsible for developing computer generated outputs to be used in reporting data as required for the business.

Partner with the IT Director and business teams to develop solutions and processes to facilitate better data flow and movement through the company.

Direct activities with External partners as required to provide solutions.

Handle end-users requests courteously and professionally in a timely manner. Communicate with business all changes and affects to end-users.

Provides research as required and documented answers to all inquiries on project or request status.

Responsible to develop training plans and documentation to work with all end-users to increase knowledge on product information and problem resolution.

Responsible for update’s and upgrades, some of this work is after hours

Performs other related duties as required and assigned.

ESSENTIAL SKILLS AND CHARACTERISTICS

Preferred knowledge of the manufacturing process.

Manages difficult situations; responds promptly, professionally and proactively to customer needs; utilizes effective communications skills to bring clarity to issues; balancing multiple projects simultaneously; responds to requests for service and assistance, meets and exceeds customer commitments.

Required Problem Solving skills - Identifies and resolves problems in a timely manner; identifies and presents options; thinks logically and quickly in resolving issues. Escalates as necessary.

Preferred experience with C-Script, Python, HTML5, JavaScript, .NET, any Unix shell script variant.

Required to have working knowledge and skills in the following areas. SQL(T-SQL), SSRS, Power BI, Microsoft Access, and Power Automate..

Required to have good grammar and diction when communicating either by telephone, email or voicemail.

Ability to work in a fast paced, constantly changing environment, multi-task as necessary and still respond professionally.

QUALITY STANDARDS

Ability to define and distinguish between quality standards, requirements, and specifications with the goal of meeting the customer’s specified requirements.

Ability to read and interpret requirements and appropriately apply to the required project or task or activities.

EDUCATION AND EXPERIENCE

Preferred Bachelor’s Degree or (5) years Business experience working in similar field

REASONING ABILITY

Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form. Ability to challenge existing systems to innovate more effective and efficient strategies.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals may need to sit or stand as needed. May require walking primarily on a level surface periodically throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The performance of this position may occasionally require exposure to the manufacturing areas where certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection.

This role will require work to be done outside of normal business hours and on weekends as needed.

For the most part, ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.