What are the responsibilities and job description for the Account Manager position at AP Executive Staffing?
Account Manager / Onboarding Specialist
AP Executive Staffing is hiring an Account Manager for a growing telecom leader in the NorthTowns. This direct hire role is ideal for a career-driven professional seeking a fast-paced, customer-focused position with opportunities for growth. You'll collaborate with teams to provide seamless customer onboarding, resolve issues, and drive proactive follow-ups to boost future sales. The role also offers potential for additional responsibilities in areas like product management or billing support.
Responsibilities :
- Collaborate with teams for smooth customer onboarding.
- Address inquiries and resolve issues via phone, email, and chat.
- Proactively follow up with clients to encourage sales.
- Maintain accurate documentation in the ticketing system.
- Take on additional responsibilities over time, including product management or sales operations.
- Learn about VOIP technology.
Qualifications :
Salary : $50-$55K annual bonus
Hours : 8 : 30 AM - 5 PM, Mon-Fri, onsite in Amherst, NY
Salary : $50,000 - $55,000
