Front Desk / Administrative Assistant

We are currently working with a great non-profit organization in need of clerical support. If your passion is to help your community and to become part of an organization that truly cares about the population in Rochester, then we have a great opportunity for you. This position provides 20 hours a week of administrative support to the Counseling & Community works department and then 20 hours providing front desk support for the Practice Management team. This position is Temp-Hire. To qualify, you must be fluent in Spanish. The schedule for this position is:

Front Desk

Monday, Tuesday, Wednesday, Friday - 8:30 AM-12:30 PM

Thursday - 11:30 AM-3:30 PM

CCW

Monday, Tuesday, Wednesday, Friday - 1:00 PM-5:00 PM

Thursday - 4:00-8:00 PM

Responsibilities

• Answer calls
• Greet and direct visitors
• Schedule appointments
• Provide Administrative support
• Prepare files
• Print flyers, invitations and registration forms for groups
• Fax confidential information
• Scan documents
• Review referrals
• Coordinate counseling room schedule with counselors
• Update employee handbook
• Receive donations and acknowledge donors
• Sort and distribute mail
• Many other duties

Education

Associates Degree in related field and minimum one year experience in office and/or medical setting. Equivalent amount of education and relevant experience will be considered.

Experience

• At least 1-2 years of recent office experience
• Bi-lingual/Bi-Cultural in Spanish is required

Knowledge, Skills, Abilities, and Other Characteristics

• Highly advanced administrative assistant and support skills
• Excellent organizational, time-management and multi-tasking skills with extraordinary attention to detail
• Familiarity with computers and general office equipment, including multi-line phone systems and Microsoft Office
• Ability to work well under pressure, exhibit a patient and calm demeanor with a demonstrated ability to assess and diffuse difficult situations
• Demonstrate ability with defining and enforcing clear boundaries
• Appreciation for community-based, social justice focused organizations.
• Maintain the highest degree of confidentiality and trustworthiness in a Health Care setting. All team members are responsible for maintaining confidentiality of all patient, client, neighbor, employee, volunteer, and protected and proprietary information.
• Requires the ability and commitment to respect and support inclusiveness and diversity including but not limited to individuals of different backgrounds, cultures, races, ages, sexual orientations, gender identities or expressions, experiences, opinions, etc.
• Ability to positively interact with people (staff, volunteers, and external partners) of diverse backgrounds, professions, skills, and abilities in a fast-paced environment, sometimes under pressure.
• Demonstrated ability to communicate in spoken and written form, professionally, accurately, and effectively with culturally diverse groups of individuals.
• Ability to multi-task, prioritize, work accurately, efficiently, and to meet deadlines.
• Strong organizational skills, attention to detail, and initiative
• Demonstrate critical thinking, flexibility, and customer service/focus.
• Ability to work independently with a high degree of independence and initiative, as well as, collaboratively as a member of an interdisciplinary team of licensed and unlicensed volunteers and staff.
• Ability to manage multiple, simultaneous, and occasionally complex projects to achieve desired results utilizing project management skills.

#BUS1

Job Types: Full-time, Temp-to-hire

Pay: $16.00 - $21.54 per hour

Schedule:

• Day shift

Work Location: In person

Salary : $16 - $22