What are the responsibilities and job description for the Business Operations Specialist position at AP Recruiters?
About the role
AP Recruiters is seeking a Business Analyst, Associate to join their team.
- This role involves working on cross-functional projects and driving impactful change through requirements definition, troubleshooting, test development, and project management.
The ideal candidate will be a subject matter expert in billing options and support operations to ensure seamless customer experiences.
Key responsibilities include leading application testing processes, collaborating with IT and other business units to resolve technical issues, and ensuring all processes are well-documented.
A knowledge of SAP is preferred, as is exposure to Agile program development methodology.