Security Supervisor

Job Overview
We are seeking a dedicated and experienced Security Supervisor to oversee our security operations and ensure the safety of our premises, personnel, and assets. The ideal candidate will possess strong leadership skills, a keen eye for detail, and the ability to manage conflict effectively. This role requires a proactive approach to surveillance and loss prevention while maintaining compliance with all safety regulations.

Summary:

• Knowledge of basic accounting, math, and record keeping practices and procedures.

• Knowledge of business English, proper spelling, grammar, and punctuation, and basic arithmetic.

• Knowledge of casino software programs and equipment related to cage operations.

• Ability to communicate effectively, both verbally and in writing.

• Ability to complete and pass Title 31 training and assessment.

• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.

• Ability to maintain confidentiality.

• Ability to establish and maintain professional relationships with co-workers at all levels.

• Ability to work independently and meet strict timelines.

• Ability to make solid decisions and exercise independent judgment.

EDUCATION and/or EXPERIENCE

· High School Diploma or GED

· 1 yeas of security experience.

· Casino experience preferred.

· Knowledge of security operations, principles and practices including investigation, patrol, communications, records, community/public relations, and crime prevention.

• Skill in establishing and maintaining effective working relationships with other law enforcement/regulatory agencies, departmental staff, tribal officials, and the public.

· Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.

· Ability to interpret applicable federal, state, county and local laws, regulations, and requirements.

· Ability to establish and maintain professional relationships with co-workers at all levels.

· Ability to work independently and meet strict timelines.

· Ability to be persuasive and tactful in controversial situations.

· Ability to prepare accurate, complete, and legible reports and present detailed, accurate and objective oral presentations and response to questions.

· Ability to establish and maintain excellent working relationships with other individuals of varying social and cultural backgrounds.

· Ability to make intelligent and effective decisions in routine and emergency situations.

· Ability to communicate efficiently and effectively both verbally and in writing.

· Ability to complete and maintain CPR, AED, TIPS and First Aid certifications.

· Valid driver’s license and clean driving record.

· Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.

· Tribal preference.

ESENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual. Must be able to perform each essential duty satisfactory.

• Oversees security team and improves staff effectiveness by counseling, training, and recommending disciplinary action for employees; planning, delegating, monitoring, and appraising job tasks and results in a timely manner.

• Ensures security reports and logs are accurate and completed in a timely manner.

• Conducts and oversees security briefings and meetings.

• Implements and participates in staff development and training programs.

• Assists security investigators and staff during investigations of gaming violations and other related security issues.

• Controls emergency situations, which may include resetting alarms, evacuation and/or shutdown of building.

• Patrols gaming floor, conducts check for open machines, floor bank, drop doors and lot checks; identifies and reports suspicious activities to appropriate personnel.

• Assists in training and development of newly hired staff.

• Performs all lobby duties, verifies age of patrons, opens doors, checks suspicious packages, and identifies intoxicated patrons.

• Verifies files, jackpot winnings and credits for accuracy, transports money, chips, tokens and markers.

• Controls access to restricted areas; checks for and reports all safety hazards.

• Performs inspections on a routine, daily, and monthly basis to include inspecting signs, aisles, walkways, fire suppression systems and fire extinguishers.

• Assists patrons with vehicle lockouts, lost and found and safety issues.

• Communicates with other security personnel using two-way radios according to established codes and procedures.

• Ensures employees adhere to all gaming policies and procedures; reports any violations to appropriate personnel.

• Conducts initial investigations by interviewing and obtaining written statements from customers/employees; completes a thorough and accurate report in a timely manner.

• Completes and verifies gaming paperwork, departmental logs, reports and parking violations.

• Oversees the Lost and Found program by ensuring that all items found are bagged and tagged and accounted for through written documentation.

• Confers with representatives of local government to ensure cooperation and coordination of Casino activities with law enforcement and firefighting agencies.

• Maintains professional and technical knowledge by conducting research, attending seminars, educational workshops, classes, and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.

• Contributes to a team effort and accomplishes related results as required.

• Maintains confidentiality of all privileged information.

• Performs other duties as required.

SUPERVISORY RESPONSIBILITIES

· Ensures that all Casino employees are properly trained in Risk Management to ensure public safety.

· Ensures that all Casino injured customers are properly taken care of and an investigation of the incident is properly documented.

· Ensures that all criminal investigations are complete and properly documented.

· Responsibilities include proper testing, planning, assigning, and directing work; addressing complaints and resolving problems.

· Authorized to address any individual not wearing an approved ID badge in non-public areas, or other persons in non-authorized areas.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

While performing the duties of this job, the employee regularly is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee occasionally is required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING ENVIRONMENT

Office, gaming floor and convention center environment including flashing lights, frequent loud noises, and cigarette smoke. Extensive computer use. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile guests. High volume direct public contact.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Job Type: Full-time

Pay: $17.45 - $19.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift

Work Location: In person

Salary : $17 - $20