Demo

Veterinary Receptionist

APAW Veterinary Hospital
Lanham, MD Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/16/2025

Have a passion for the human-animal bond?!? Apply for a position here at APAW, the place to practice your passion. We are a small animal, AAHA accredited and Cat Friendly Certified practice seeking an enthusiastic client care specialist in a full or part-time position.

Why You'll Love Us:
Our practice culture is one that is based on personal growth and having fun while doing it. We love our patients and pet parents and take great pride in caring for pets and their people.

What You Will Do:

We would our candidate be strong in the following areas with 2-3 years of experience performing the following tasks:

  • Learn & share our standards of preventative care with our pet parents
  • Greet clients, answer and triage phone calls
  • Schedule management
  • Keep accurate client and patient records using practice management software
  • Answering questions about our services, educating, and marketing preventative products
  • Acting as a liaison between clients and hospital team ensuring that we exceed our clients’ expectations and fulfill our patients’ needs
  • Presenting, collecting, processing, and reconciling payments
  • Cleaning and maintaining a pleasant environment
  • Participate in community service events that promote the practice

Opportunities for Growth:

  • Continuing Education Courses
  • Skill Developmental Opportunities

DEI Statement:
We are committed to providing an inclusive environment that ensures the happiness and success of each of our associates. We pride ourselves on hiring, training, and retaining a community of employees from various backgrounds, perspectives, and experiences.

EOE Statement:
We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Types: Full-time, Part-time

Pay: $15 - $19 per hour (negotiated based on experience)

Expected hours: 18 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • Monday to Friday
  • Must be available to work weekends as needed

Education:

  • High school or equivalent (Required)

Work Location: In person

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: 18 – 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Salary : $15 - $19

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