What are the responsibilities and job description for the Project Manager position at Apera AI Inc?
Apera AI helps manufacturers make their factories more flexible and productive. Robots enhanced with Apera's software have 4D Vision – the ability to see and handle objects with human-like capability. Challenging applications such as bin picking, sorting, packaging, and assembly are now open to fast, precise, and reliable automation. Apera is led by an experienced team from high-growth companies focused on robotics, artificial intelligence, and advanced manufacturing.
Apera AI is looking for a skilled and dynamic Onboarding Project Manager to lead the charge in transforming the customer onboarding experience. In this high-visibility role, you'll oversee a diverse portfolio of onboarding projects, ensuring seamless transitions from sales to post-installation support. As a key liaison between internal teams and external stakeholders, you'll orchestrate efforts to deliver flawless installations while driving customer satisfaction. This is your chance to join a pioneering company in robotic vision solutions and make a lasting impact in a fast-paced, innovation-driven environment. If you thrive on challenges and want to shape the future of automation, we encourage you to connect with us.
What You'll Do
- Manage and oversee onboarding projects to ensure timely delivery and customer satisfaction.
- Coordinate the onboarding pipeline for seamless transitions from order to post-installation support.
- Collaborate with Field Application Engineers and Customer Success Managers to create frictionless onboarding experiences.
- Conduct kickoff meetings to set expectations and launch projects effectively.
- Provide regular updates on timelines, challenges, and project statuses to customers and stakeholders.
- Align cross-functional teams on milestones through effective communication and follow-ups.
- Escalate at-risk accounts and drive resolution with internal and external stakeholders.
- Manage scheduling, resource allocation, and travel coordination.
- Document and refine onboarding processes for scalability and efficiency.
- Lead initiatives to streamline installations while maintaining the highest quality standards.
- Monitor project KPIs and contribute to performance tracking through detailed reports and dashboards.
- Contribute to ongoing process improvement and maintain detailed customer records in Apera's systems.
Required Qualifications
- Bachelor's degree in engineering, robotics, automation, or a related technical field.
- 5 years of project management experience in automation, robotics, or controls.
- Strong verbal and written communication skills; proficiency in a second language is a bonus.
- Working knowledge of robotics, machine controls, automation principles, and manufacturing processes.
- Proven ability to deliver results in a fast-paced, dynamic environment with competing priorities.
- Proficiency with Microsoft 365 tools (Word, Excel, PowerPoint, and Teams).
- Flexibility for international travel, including short-notice trips.
Preferred Qualifications
- MBA or a master's degree in a relevant field.
- Project Management Certification (e.g., PMP or equivalent) or formal project management training.
- Hands-on experience with vision systems and their application in industrial environments.
- Familiarity with robotic systems, such as Fanuc, ABB, Kuka, Yaskawa Motoman, or Universal Robots.
- Strong background in mechanical, electrical, and pneumatic troubleshooting.
- Experience in management or supervisory roles.
Why Join Apera AI?
- Work at the forefront of robotics and automation technology, solving real-world challenges.
- Be part of a high-growth, collaborative environment where your contributions matter.
- Enjoy competitive compensation, equity options, and benefits.
- Opportunities for professional development and global exposure.
