What are the responsibilities and job description for the Receptionist position at Aperion Care?
SUMMARY : The incumbent will provide exception customer service by answering inquiries and obtaining information from the general public, residents, visitors and other interested parties. Scheduling aresident appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
- Greets all visitors entering the facility and will direct or escort them to their destination
- Assists residents, family members, employees and other visitors as needed.
- Performs general administrative tasks such as word processing and data entry.
- Maintains security by following procedures and controlling access (i.e. monitor logbook and surveillance footage).
- Maintain the general filing system and file all correspondences appropriately.
- Receive and sort daily mail / delivery / couriers.
- Reports any issues or concerns with residents to the Administrator.
- Other duties as assigned.
QUALIFICATIONS :
PHYSICAL DEMANDS : The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
