What are the responsibilities and job description for the Host/Hostess position at Apero?
Job Summary
We are seeking a friendly and organized Host to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued from the moment they arrive. You will manage our seatings, greet customers, and facilitate a smooth dining experience while maintaining a positive atmosphere.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and waitlists efficiently using paper and pencil
- Communicate effectively with guests to understand their needs and preferences.
- Provide excellent customer service by addressing any inquiries or concerns promptly.
- Collaborate with the kitchen and wait staff to ensure timely service and guest satisfaction.
- Maintain cleanliness and organization of the host & FOH area.
- Must commicate withh msnagrment
- Assist in answering phone calls with proper phone etiquette, taking reservations, and providing information about the menu.
- Help create a welcoming environment that enhances the overall guest experience.
Requirements
- Previous experience in hospitality or guest services is preferred.
- Strong communication skills with the ability to engage positively with guests.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent customer service skills with a passion for helping others.
- Flexibility to work various shifts, including evenings and weekends.
- Professional attire, with perfect hygiene standards
- A friendly demeanor and a commitment to creating memorable experiences for our guests.
Join our team as a Host/Host and play an essential role in delivering exceptional service that keeps our guests coming back!
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 10 – 20 per week
Shift:
- Evening shift
Ability to Commute:
- Monroe, LA 71201 (Required)
Ability to Relocate:
- Monroe, LA 71201: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $15