Data Manager for Class Action Settlement Administrator

Job Description

Job Description

Job Summary

We are seeking a skilled and detail-oriented Data Manager to oversee our data management processes and ensure the integrity, accessibility, and security of our data assets. At Apex Class Action, the Data Manager is responsible for collecting, scrubbing, and reviewing all settlement-related data, ensuring compliance with legal and regulatory requirements as well as seamless integration with internal systems. In this role, the Data Manager works closely with cross-functional team members—such as Project Managers and Disbursement Specialists—to effectively manage datasets, resolve discrepancies, maintain stringent data normalization standards, and support the efficient administration of large settlements.

Responsibilities

• Extract Settlement Data : Leverage advanced Excel (including VBA) and script-based techniques to query, transform, and standardize data from various corporate systems, systematically identifying and resolving discrepancies to ensure initial data accuracy. Regularly propose and test new solutions or tools to further improve data extraction and quality.
• Consolidate Multiple Inputs : Merge different case-related data sources and formats into a master file, restructuring large or unstructured datasets into a coherent arrangement of columns and rows for easy interpretation. Ensure these consolidated datasets meet the requirements of project managers—enabling accurate settlement calculations, tax liability assessments, and general fund oversight—and support the mail team in executing efficient, successful mailings.
• Validate Information : Cross-check critical identifiers (e.g., Social Security numbers or Class Member Addresses) with authoritative databases (e.g. NCOA search and skip tracing) and review case requirement specifications to identify and resolve any gaps or inconsistencies.
• Cleanse and Refine Datasets : Identify duplicate or invalid entries, correct formatting issues, and address column misalignments to ensure high-quality, accurate data for the entirety of the settlement administration processes.
• Migrate Datasets to Internal Systems : Upload case datasets to the case management system using Power Automate and collaborate with CRM developers to expand and enhance database functionalities.
• Standardize Data Formats : Work with Project Managers to apply appropriate standardized categorizations based on the type of case to ensure consistency and clarity across internal datasets.
• Collaborate and Communicate Cross-Functionally : Interact professionally with internal teams, project managers, clients, and external stakeholders, delivering regular updates on progress, issues, and data requirements.
• Track Project Metrics : Log time spent on case-specific tasks to measure Key Performance Indicators (KPIs) and other performance metrics, ensuring transparency and enabling precise reporting.
• Uphold Professional Standards : Must be able to meet short deadlines, coordinate with team members to resolve data challenges proactively, and maintain a solutions-focused work ethic.
• Maintain SOC2 Compliance : Ensure all data processes meet internal SOC 2 related policies, assist with data classification reviews, and contribute to organization-wide risk assessment reports to uphold stringent security policies.
• Drive Continuous Improvement : Continuously evaluate and adopt the most effective tools and methodologies to optimize data handling processes, while proposing innovative solutions that enhance efficiency, accuracy, and overall quality.

Experience

Join our team as a Data Manager and play a pivotal role in shaping our organization's approach to data-driven decision-making!

Company Description

Apex Class Action, LLC is a dynamic and rapidly growing third-party class action administration firm. We specialize in managing the complex process of administering settlements of class action lawsuits, ensuring proper notice to class members, and managing the disbursement of settlement funds. Our comprehensive services encompass everything from establishing escrow accounts to managing settlement funds, disbursing payments to attorneys and class members, and fulfilling all necessary state and federal tax reporting requirements.

Technologically focused and innovative, we distinguish ourselves with our ambition to streamline the process, making it easier for our clients, class members, and team members. At Apex, we pride ourselves on our professional growth opportunities, supportive executive team, and our commitment to excellence in all aspects of our work.

Company Description

Apex Class Action, LLC is a dynamic and rapidly growing third-party class action administration firm. We specialize in managing the complex process of administering settlements of class action lawsuits, ensuring proper notice to class members, and managing the disbursement of settlement funds. Our comprehensive services encompass everything from establishing escrow accounts to managing settlement funds, disbursing payments to attorneys and class members, and fulfilling all necessary state and federal tax reporting requirements. Technologically focused and innovative, we distinguish ourselves with our ambition to streamline the process, making it easier for our clients, class members, and team members. At Apex, we pride ourselves on our professional growth opportunities, supportive executive team, and our commitment to excellence in all aspects of our work.