What are the responsibilities and job description for the Luxury Concierge position at Apex Concierge Services Inc?
Job Description:
Hiring for the following positions:
Part Time 3pm-11pm weekends
Part Time Fri and Sat 11pm-7am
Full Time 1pm-9pm
Full Time 11pm-7am
Do you want to take your career to new heights? Then we want you to work for us. At Apex Concierge Services Inc we believe in the individual experience of our employees in order to drive an exceptional service to our clients.
We offer competitive pay with BONUS/ INCENTIVE plans to reward excellence.
Our Luxury Concierge will be responsible for providing exemplary customer service to residents of luxury residential buildings. Through excellent communications and great customer service, this individual will make sure that guests, tenants and residents are offered appropriate services in a professional manner.
Primary responsibilities:
- Welcome with a smile
- Provide premium customer service to all clients, residents and guests
- Handle incoming packages and deliveries and log into appropriate systems
- Monitor security cameras and control access to key areas of the building
- Ensure cleanliness and order of common spaces
- Fully knowledgeable about the property and its systems
- Assist with special requests and offer solutions to resident concerns
- Familiarize new residents with building and surrounding areas
- Maintain daily detailed logs and submit reports to appropriate team members
- Answer phones and emails promptly and professionally
- Fill out and report any incidents to management
- Follow proper emergencies protocols
Qualifications:
- Reliable and trustworthy
- Excellent time management skills
- Natural desire to deliver genuine service
- Good understanding of customer service and principles
- Excellent written and verbal communication skills
- Able to problem solve in a professional manner
- Basic computer skills
- Flexible work schedule
- Must be able to pass a background check
- Able to stand for long periods of time and lift up to 30 lbs.
Job Types: Full-time, Part-time
Pay: $18.50 - $20.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Parental leave
- Referral program
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Overnight shift
Application Question(s):
- PLEASE ANSWER- What SHIFTS are you applying for and do you have any restrictions in availability?
Shift availability:
- Overnight Shift (Preferred)
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person
Salary : $19 - $20