What are the responsibilities and job description for the Dental Front Desk Coordinator position at Apex Denture Studio?
Apex Denture Studio is a modern and compassionate dental clinic dedicated to delivering exceptional removable prosthodontics care. We serve a diverse patient base, including Medicaid and Medicare recipients, with a focus on dignity, aesthetics, and function. We’re looking for an organized and personable Front Desk Receptionist & Patient Coordinator to join our growing team.
Position Overview
As our Front Desk Receptionist & Patient Coordinator, you will be the first point of contact for patients and play a vital role in creating a positive experience. This position also involves insurance verification and processing, scheduling, and ensuring smooth administrative operations.
Key Responsibilities
- Greet and check in/out patients in a warm, professional manner
- Answer phone calls, respond to emails, and handle inquiries with accuracy and care
- Schedule appointments and manage the clinic calendar
- Verify insurance eligibility and benefits for new and returning patients
- Follow up on outstanding claims or rejections
- Collect co-pays and manage patient balances
- Maintain accurate patient records and documentation
- Ensure the front office is clean and welcoming
- Must be able to work independently and in a team setting
Qualifications
- At least 2 years of experience in a dental office setting
- Familiarity with dental insurance plans, Medicaid/Medicare billing
- Excellent communication and organizational skills
- Detail-oriented and capable of multitasking in a fast-paced environment
- Bilingual (English/Spanish) is a strong asset but not required
Why Join Us?
- Supportive and respectful team environment
- Opportunity to grow with a clinic that values patient dignity and care
- Hands-on experience in both administrative and clinical coordination roles
- Stability and purpose in serving a community-focused mission
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Ability to Commute:
- Spokane, WA 99204 (Required)
Work Location: In person
Salary : $18 - $21