Aesthetics Sales & Service Coordinator

Position Overview

Apex Skin is a rapidly growing skincare facility that empowers employees to deliver exceptional patient experiences. We are seeking a dynamic and results-driven Aesthetics Sales and Service Coordinator with strong sales experience to lead and oversee the daily operations of our aesthetics clinic. The ideal candidate will combine exceptional leadership skills with a proven track record in sales to ensure the clinic's growth, smooth operations, and outstanding client satisfaction.

Key Responsibilities

• Oversee the day-to-day operations of the clinic, ensuring smooth workflow and adherence to established protocols.
• Manage scheduling, inventory, and maintenance of equipment and supplies.
• Ensure compliance with all health, safety, and regulatory requirements.
• Lead, mentor, and motivate a team of clinicians, aestheticians, and administrative staff.
• Conduct regular team meetings to align on goals, updates, and best practices.
• Handle recruitment, onboarding, and performance evaluations.
• Develop and implement sales strategies to achieve revenue targets and drive business growth.
• Monitor and analyze sales performance, identifying areas for improvement.
• Build and maintain relationships with clients, fostering loyalty and repeat business.
• Identify and pursue opportunities for partnerships, promotions, and community engagement.
• Ensure an exceptional client experience by maintaining high standards of service and professionalism.
• Address and resolve client concerns promptly and effectively.
• Gather client feedback to improve services and offerings.
• Collaborate with marketing teams to promote services, products, and special offers.
• Leverage social media and other platforms to enhance clinic visibility and attract new clients.
• Stay informed about industry trends and competitor activities to maintain a competitive edge.
• Manage budgets, control costs, and optimize profitability.
• Track and report on financial performance, including sales, expenses, and growth metrics.
• Handle pricing strategies and promotions to maximize revenue.

Qualifications

• Proven experience in managing an aesthetics clinic, spa, or similar environment.
• Strong background in sales, with a history of meeting or exceeding targets.
• Excellent leadership, organizational, and interpersonal skills.
• Knowledge of aesthetic treatments, products, and industry trends.
• Proficiency in CRM software and other business tools.
• Ability to work flexible hours, including evenings and weekends, as needed.

Preferred Skills

• Certification or training in aesthetic treatments or related fields.
• Marketing or business development experience.
• Strong negotiation and problem-solving skills.

 About Us.......Who We Are.......We are Apex Skin. Our goal is to provide the highest quality dermatology and dermatologic surgery care to patients in Northeast Ohio in a prompt and compassionate manner. A strong commitment to delivering an exceptional patient experience, prompt access to care, including same day appointments, and service and education to the community are our core values.

What We Offer......Apex Skin offers a comprehensive benefits plan that includes a Monday thru Friday schedule, Paid Time Off, Paid Holidays, Holidays off, Medical, Dental, Vision, Life Insurance, Short-Term Disability and 401(k), Discounts on Derm services, Travel and leisure discounts, sporting event, concert and special event discounts, discounted movie tickets and more!

Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.