What are the responsibilities and job description for the Operations Manager for Amazon DSP position at Apex Efficient Logistics?
Amazon DSP Operations Manager - Minneapolis
Employment Type : Full-Time
Compensation : $24 per hour or 10% higher than current Amazon income
We are an Amazon Delivery Service Partner (DSP) looking for a smart, motivated, and hardworking Operations Manager in the Minnesota area. If you enjoy solving problems and a fast paced environment, come join our growing family and read on!
Qualifications :
Must have Amazon management or dispatch experience : 1 or more years (Preferred)
Customer Service : 1 year (Preferred)
Ability to work weekends
Use of mapping and GPS programs
Ability to provide directions
Basic computer skills (including Google Docs and Sheets)
Job Responsibilities (include, but are not limited to) :
1) Ensure Responsible Delivery - packages are delivered on-time, handled properly and safely
Manage opening and / or closing set up / stand down
Monitoring of route timeliness
Ability to re-route vehicles when logistically necessary
Liaison between drivers, Amazon staff and Delivery management
Manage large amounts of incoming calls
Dispatch order to drivers
Provide accurate, valid and complete information for every delivery
Manage on the Road accidents and incidents with composure
2) Deliver Clear Communication
Ability to communicate clearly and effectively,
Ability to track and increase company metrics
Ability to initiate and enhance protocols
Must be able to problem solve and deescalate issues
3) Provide shift flexibility
Ability to work a flexible shift (including early mornings, late evenings and / or weekends)
Flexibility to adjust hours to meet operating needs
Keep a pulse on the job market with advanced job matching technology.
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