What are the responsibilities and job description for the Events Supervisor position at Apex Entertainment?
Job Description
Job Description
Apex Entertainment is currently looking for an Events Supervisor to join our team and help us provide exceptional service to our guests. In this role, you will be responsible for supervising any and all events including but not limited to; birthday parties, corporate meetings / events, fundraisers, etc. As the Events Supervisor, you will oversee the detailed requirements and execution of all events while keeping in mind the varying needs and time constraints.
Responsibilities
- Oversees operations for all events including but not limited to guest check-in, food & beverage delivery, and coordination of all attractions.
- Maintains all Event Orders in Centeredge Group POS are accurate day-of, and makes any necessary adjusts in the Groups POS as needed.
- Responsible for closing out all Event Orders and processing payment with the client(s) at the end of every event.
- Supervises multiple events simultaneously in a fast-paced environment, while still maintaining food quality and safety in the work area.
- Communicate daily event details consistently throughout the day to all F&B / Attractions managers and supervisors.
- Knowledgeable of all events going on throughout the venue at all times in order to efficiently speak on behalf of the events department.
- Proactively handle any arising issues and troubleshoot any emerging problems during all events.
- Handles any complaints, challenges or concerns immediately. Function as the on-site contact to guests for all aspects of their events.
- Responsible for all personnel problems day-of such as employee call-outs.
- Conducts pre and post event evaluations every shift and reports on outcomes to Events & Sales Manager.
- Ensure all events are executed to the specifications and standards set forth by Apex, including but not limited to room set-up, food and beverage service, attractions, etc.
- Provide excellent guest service at all times.
- Any additional tasks assigned by management.
Requirements
