What are the responsibilities and job description for the Urgent Need - Oracle Cloud ERP Technical Architect in Atlanta GA position at APEX IT Services?
Job Details
Hi Folks,
Greetings,
Please review the client requirement below and share me your resume.
Job Title: Oracle Cloud Technical ERP Architect / Client Engagement Manager
Location: Atlanta, GA
Full-time
About the Role: Are you enthusiastic about building strong relationships and ensuring client success in the dynamic Utilities sector? Are you passionate about cloud technology and helping businesses reach their full potential? If so, we have the perfect opportunity for you!
Key Responsibilities:
- Client Relationships: Foster and maintain robust, long-term relationships with stakeholders at all levels, from senior executives to end users.
- Implementation Oversight: Ensure successful project implementations, tracking progress and delivering desired outcomes while addressing operational and regulatory needs.
- Customer Success Strategies: Identify opportunities for process improvements, user adoption initiatives, and value creation within the Oracle Cloud Platform suite tailored to the Utilities industry.
- Proactive Engagement: Anticipate and resolve potential issues, providing ongoing support to ensure client satisfaction.
- Renewal and Expansion: Collaborate with the sales team to identify upselling and cross-selling opportunities, driving revenue growth and increasing client lifetime value.
- Internal Collaboration: Work closely with our delivery team and support to provide a seamless client experience.
- Performance Tracking: Monitor key performance indicators (KPIs) to assess client satisfaction, renewal rates, and usage metrics.
What We re Looking For:
- Expertise in Oracle Cloud Platform: In-depth knowledge of Oracle Cloud ERP, HCM, CX, and SCM, and Oracle SaaS, PaaS, and IaaS platforms.
- Customer-Centric Mindset: Proven ability to build trust and prioritize client success.
- Project Management Skills: Experience managing complex projects with tight deadlines and multiple stakeholders within the Utilities sector.
- Consulting Skills: Ability to provide strategic advice and tailored solutions to clients business requirements.
- Excellent Communication: Strong written and verbal skills, capable of explaining technical concepts to varied audiences.
- Analytical Abilities: Skilled in analyzing client data to identify trends, opportunities, and potential risks.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.