What are the responsibilities and job description for the Lead Field Service Technician position at Apex Life Sciences?
Lead Field Service Technician
Responsibilities / Essential Job Functions
- Establish daily, weekly, and monthly service objectives and communicate them to the team.
- Manage service workflow and job scheduling including preparing schedules in coordination with other departments.
- Train new employees on how to execute installation, preventative maintenance, and corrective maintenance of digital monitoring technology.
- Travel up t 50% of the time
- Direct customer contact and communication for North American customer base
- Organize training and educational manuals for the service team.
- Supervise current work methods and procedures and implement efficiency improvements as needed.
- Ensure all required commercial service documents such as field service inspections reports, and site acceptance test reports are completed.
- Facilitate the safe use of service equipment, schedule maintenance, and assist with planning for new equipment purchases.
- Maintain workflows by monitoring and upgrading processes, working with the field service team, and fostering a spirit of cooperation between team members.
Requirements
- Team Player
- 2 years of experience working as a service supervisor or similar.
- Strong troubleshooting skills
- Profound experience using various types of machinery and tools.
- Strong organizational and leadership skills with results driven approach
- Excellent communication and interpersonal skills
- Self-motivated and an efficient problem solver
- Practical experience with MS Office
- Ability to read and understand schematics, wiring diagrams and blueprints
- Valid driver license and the ability to travel domestically and internationally
Preferred Skills
- ERP Experience
- Associates or Batchelor’s degree in engineering or another technical field
- DOT driving experience and/or machinery experience
- Basic railroad infrastructure knowledge and/or experience
Job Type: Full-time
Pay: $38.00 - $42.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Loveland, CO 80537 (Required)
Ability to Relocate:
- Loveland, CO 80537: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $38 - $42
