What are the responsibilities and job description for the Hospitality Experience Needed - Customer Service Rep Wanted! position at Apex Premier Management?
About Our Company :
As a trusted customer acquisition partner for telecommunications clients nationwide, we’re the missing link to help companies connect with potential buyers. Our value-added approach helps them get a foot into new markets, meet purchase-ready people, and expand their business fast. With resources and expertise tailored to enhance knowledge about market dynamics and consumer engagement, our firm leverages a scalable customer relations model. We train our talented Customer Service Representatives to prepare, launch, and optimize their products and service sales campaigns. We are equally dedicated to our clients’ customers as our own, and our clients thrive as a result of our experience and skill.
We offer our clients a team that’s professionally trained with deep industry expertise. We can provide this team because we put a premium on long-term learning. In addition to competitive pay and dynamic team-based company culture, we offer our team continuous professional development training and opportunities for advancement.
A Day in the Life of our Customer Service Representative :
- As an Customer Service Representative, you are the liaison between our clients and their customers.
- Schedule appointments if needed to meet face-to-face with their customers and discuss telecommunication services.
- Enhance the customer experience and build customer loyalty.
- Actively listen to customer and help solve their problems.
- After assisting customers in selecting the products and services that best suit their technology and communications goals, you help to set up their account.
- Efficiency facilitate effective delivery and installation.
- Process upgrades, downgrades, and new product purchases.
