What are the responsibilities and job description for the Wireless Customer Support Role position at Apex Premier Management?
Are you someone who is looking for a new opportunity? Something with more of a challenge and growth opportunity? We are looking for an ambitious, driven individual to take on our Wireless Customer Support Role. We will provide hands-on training for the right candidate as well as the opportunity to advance within the company.
Responsibilities of the Wireless Customer Support Role:
- Work with customers on a daily basis to provide exceptional customer experiences, education on wireless products and services, and close sales
- Become a master of all wireless products and services to answer customer questions
- Find customer needs through asking questions and overcoming objections
- Participate daily in team meetings where company goals and objectives are laid out
- Learn the fundamentals of the sales process and ensure all sales are closed correctly
- Build strong relationships with customers to ensure customer satisfaction and loyalty
- Work alongside other members of the Customer Service & Sales team to make sure all goals and objectives are met
Perks of the Wireless Customer Support Role:
- Training tailored to the individual
- Rapid advancement into leadership roles
- Unlimited access to learning and training opportunities
- Family-oriented company culture
- Holiday closures
Requirements of the Wireless Customer Support Role:
- High school diploma or GED equivalent
- Experience working in customer service, sales, or other related fields
- Proficient communication skills
- A love of working with people
#LI-Onsite
Salary : $45,000 - $55,000
