Receptionist

Job Title: Receptionist

Work Location: Columbia

Reports to: Executive Director

Full Time: X

Non Exempt: X

Job Summary

The Office Manager is responsible for coordinating all office activities including Client Records, data entry, preparing for all meetings, coordinating all telephone calls and maintaining office supplies.

Essential Duties and Responsibilities:

• Oversee Administrative Team duties with direction from the Chief Executive Officer and Executive Management Team.
• Assists in conducting managerial and organizational reviews and studies, as requested.
• Assists in coordinating the development, implementation, and evaluation of a strategic plan.
• Assists in handling requests/requirements of Joint Commission as directed by Senior Leadership.
• Assists in the development and implementation of systems for managerial effectiveness and process improvement by communicating policy clarification and providing technical assistance.
• Assists with the coordination and implementation of special events to include the annual board dinner.
• Coordinates and attends meetings related to projects and process improvement.
• Develops systems to track follow-up and outcomes.
• Creates and manages automated project tracking systems, information systems and other systems and processes to improve departmental and organizational effectiveness; works cooperatively with others in process analysis and improvement.
• Ensures directives of Senior Leadership are effectively communicated to managers and support staff, as needed.
• Maintains files of correspondence and related materials to include all administrative-related functions for Senior Leadership.
• Responsible for composition of Senior Leadership communications; thank you notes, documentation from meetings and patient correspondence.
• Responsible for scheduling of appointments/meetings as directed by Senior Leadership to include arrangements for refreshments/lunch, reserved parking, and conference room scheduling.
• Responsible for the organization and tracking of all projects.
• Performs other duties as assigned.
• Ensure regulatory compliance with insurance protocols, HIPAA, and other federal, state, and local regulations.

Education and/or Work Experience Requirement:

• High School graduate.
• Minimum of three years’ experience in Office Management.
• CPR Certification

Knowledge, Skills, and Abilities:

• Must be able to maintain confidentiality in a small office environment
• Proficient in Windows and Microsoft applications including Word, Excel, Power Point, and Outlook.
• Must have a high level of organizational skills.
• Demonstrate the ability to develop and maintain positive interpersonal relationships with a variety of people.
• Demonstrate effective verbal and written communication skills with staff, clients, executives, vendors, clinical and medical providers, and members of the public.
• Complete many different duties, often changing from one task to another of a different nature without loss of efficiency or composure.
• Demonstrates ability to exercise analytic ability.
• Read and write, verbal and written communication, time management, and interpersonal skills.
• Prioritize, meet deadlines, and use sound judgment.

Physical Requirements:

• Repetitive hand movement use and view PC.
• Sits or stand for a long period of time, reach, bend, climb, stoop, and lift up to 25lb.
• The job duties listed above should not be construed as an exhaustive list of all job duties required. Other duties will be assigned as need arises and according to programmatic need.