What are the responsibilities and job description for the Operations Manager position at Apex Service Partners?
At AZ Air we specialize in providing top-notch plumbing, HVAC, and electrical services to residential and commercial clients. Our team is dedicated to ensuring comfort and efficiency in every project we undertake. We are looking for skilled and motivated individuals to join our growing team and contribute to our mission of excellence in HVAC, Electrical and Plumbing solutions.
We’ve been in business for 30 years, and our growth continues due to our great reputation and company culture. We treat our teams like family, which enables them to treat our customers with the same respect. We’re always looking for people who are self-motivated and customer-focused.
Benefits:
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
Job Duties:
- Supervision of all site Plumbing & HVAC activities.
- Hiring, Training and Leadership of Plumbing & HVAC Team Members.
- A Champion of leading a dynamic Sales Culture with a Growth Mindset.
- Conducts individual and departmental Performance Reviews.
- Ability to hold others accountable to company policies and procedures.
- Handles all Customer related Requests, Concerns, etc.
- Able to Create, Establish and Maintain a Safe Work Environment
REQUIREMENTS:
- 6 years of Plumbing or HVAC Management Experience.
- Residential Plumbing or HVAC Experience Preferred.
- Exceptional sales and business acumen.
- Demonstrate a great attitude and the ability to communicate effectively to a multitude of individuals consistently.
- The ability to hold yourself and your team accountable to achieve company goals.
- A forward thinker with the ability to embrace growth and change.
Pay Transparency:
The starting rate for this opportunity ranges from $150K-$160K annually. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility. We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.
What YOU will do:
- Daily management of high-volume service department, HVAC service technicians and staff
- Evaluate workload and schedule of service work in a way that best utilizes service technicians.
- Hire, lead, and train a team of techs on technical and sales knowledge.
- Knowledgeable on how to teach sales and new techniques.
- Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.
- Report on team performance.
- Properly and efficiently document all calls/jobs to the company's requirements
- Stay up to date on current technologies and new products in the field
What YOU will bring:
- 5 Years residential HVAC experience, management experience preferred
- Strong organizational leadership skills to lead and grow a team of technicians.
- Strong technical background in diagnostic skills on all residential and light commercial equipment.
- Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.
- Great attitude, high energy, great communication skills, sales driven.
- Strong computer skills (word, excel, adobe, etc.)
- Valid drivers’ license and ability to pass background test and drug screen.
- Ability to handle heavy equipment and work outdoors
Salary : $150,000 - $160,000
