What are the responsibilities and job description for the Full Time Customer Service Representative - START ASAP position at Apex Solutions Inc?
Are you ready to kick-start your career in customer service and make a difference? We're seeking enthusiastic individuals to join our team as Entry-Level Customer Service Representatives. In this role, you'll be a crucial part of our team, directly engaging with customers on behalf of our clients and delivering exceptional service.
We're a dynamic marketing firm dedicated to delivering outstanding results for our clients. Our representatives play a vital role in building relationships with customers and promoting our clients' brands effectively.
Responsibilities:
- Communicate directly with customers to articulate the benefits and values of our clients' brands.
- Memorize client information to deliver compelling messages about the brand.
- Cultivate relationships with potential customers to encourage repeat business and foster brand loyalty.
- Participate in group meetings to learn and apply best practices for representing clients effectively.
- Address customer concerns promptly and provide satisfactory resolutions.
- Assist in tracking brand exposure and sales data to evaluate campaign effectiveness.
- Maintain professional communication with all levels of management, customers, and clients.
- Demonstrate enthusiasm for participating in the event process from planning to execution.
- Engage and motivate team members to achieve optimal results.
Qualifications:
- Previous experience in customer service or sales is beneficial, but not required.
- Excellent communication skills, both verbal and written, are essential.
- Full training is provided for this entry-level role.
Salary : $35,000 - $60,000
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