What are the responsibilities and job description for the Customer Service Representative position at Apex Stone & Cabinet?
About Us:
Founded in 2005 and headquartered in California, Apex Stone & Cabinet has become a leading supplier of premium kitchen and bathroom decoration materials on the West Coast. With 8 modern showrooms and warehouses across California, we provide a seamless, one-stop shopping experience for homeowners, designers, and contractors.
Apex Stone & Cabinet dedicated to helping homeowners, contractors, and designers bring their dream spaces to life. We pride ourselves on offering excellent service, high-quality products, and expert design support in a friendly and welcoming environment.
Job Overview:
We are looking for a motivated and personable Customer Service Representative to join our team. This role is perfect for someone who enjoys working with people, is detail-oriented, and has an interest in home design. You’ll be the first point of contact for our customers, guiding them through product options and assisting with basic layout ideas. We’ll provide training in simple design techniques to help you succeed.
Key Responsibilities:
- Greet customers warmly and guide them through our showroom
- Provide product information on cabinets, countertops, and accessories
- Assist customers in selecting finishes, colors, and layout options
- Support designers and sales staff with follow-ups and documentation
- Learn and apply basic kitchen design principles (training provided)
- Answer phone calls, schedule appointments, and respond to email inquiries
- Maintain a clean and organized showroom
Qualifications:
- Excellent communication and people skills
- Basic computer proficiency (email, data entry, etc.)
- Willingness to learn new skills, including simple design software
- Previous customer service or retail experience is a plus but not required
- Interest in interior design, home improvement, or related fields is a bonus
What We Offer:
- Friendly, team-oriented environment
- Hands-on training in kitchen and bath design principles
- Opportunities for growth in sales or design roles
- Employee discounts on products
- Employee monthly bonus
Learn more about us. www.ApexGraniteOutlet.com
Job opening also in San Marco, Bakersfield and Fresno California
Job Type: Full-time
Pay: $20.67 - $21.54 per hour
Benefits:
- Health insurance
- On-the-job training
- Referral program
Shift:
- Day shift
Work Location: In person
Salary : $21 - $22