What are the responsibilities and job description for the Application Support Specialist position at Apex Systems?
Job Details
Job#: 2070940
Job Description:
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.
Position: Application Support Specialist
Location: New York, NY, Jersey City, NJ, Pennington, NJ OR Chandler, AZ
Duration: 12 Month Contract (possibility to extend to 18)
Pay Rate: $62
Overview:
The support role requires someone who can work in high pressure to deliver risk data and regulatory reports to Market Risk, Credit Risk, Subledger - Finance, Margin Collateral, Risk Managers, Traders and VOLCKER reporting regulators. The role requires a good problem solver, and someone who can adhere to strict procedures and guidelines which include incident, service request and change management.
Must Haves:
Scripting languages: Python, Unix Shell, Perl, SQL (Intermediate level: multi-table joins, grouping results, etc.)
Prior experience as a Site Reliability Engineer, DevOps or Support Engineer
Prior working knowledge of developing/writing/debugging : Python, Perl, Linux/Unix shell and SQL
Monitoring/APM tools - Splunk, Dynatrace
Experienced with CI/CD tools Jenkins, Bit Bucket, GitHub, Ansible.
Practiced LeanIT / Agile software development life cycles, JIRA Kanban boards
Relational database - Oracle or Microsoft SQL server database knowledge.
Plusses:
Exposure to the Hadoop Framework
Any UI software like Angular or React
Role Responsibilities:
First point of contact for business requests and reported impact
Monitoring controls and alert automation for proactive detection and resolution of problem hotspots
Development of tools and driving efficiency/stability improvements
Release implementation and post-release testing
Understanding in depth the business processes supported by the system. Monitor the scheduling jobs and ensure proper action in case if issues or failures. Maintain documentation and knowledge repository
Troubleshooting of complex systems issues
Analyze logs using common UNIX syntax and identify data exceptions, Splunk regex index searches, Elasticsearch.
Execute trouble shooting commands to identify slow programmatic bottlenecks and processing.
Weekend on call rotation (once a month)
Holiday on call Support (2 or max 3 times a year)
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.
Position: Application Support Specialist
Location: New York, NY, Jersey City, NJ, Pennington, NJ OR Chandler, AZ
Duration: 12 Month Contract (possibility to extend to 18)
Pay Rate: $62
Overview:
The support role requires someone who can work in high pressure to deliver risk data and regulatory reports to Market Risk, Credit Risk, Subledger - Finance, Margin Collateral, Risk Managers, Traders and VOLCKER reporting regulators. The role requires a good problem solver, and someone who can adhere to strict procedures and guidelines which include incident, service request and change management.
Must Haves:
Scripting languages: Python, Unix Shell, Perl, SQL (Intermediate level: multi-table joins, grouping results, etc.)
Prior experience as a Site Reliability Engineer, DevOps or Support Engineer
Prior working knowledge of developing/writing/debugging : Python, Perl, Linux/Unix shell and SQL
Monitoring/APM tools - Splunk, Dynatrace
Experienced with CI/CD tools Jenkins, Bit Bucket, GitHub, Ansible.
Practiced LeanIT / Agile software development life cycles, JIRA Kanban boards
Relational database - Oracle or Microsoft SQL server database knowledge.
Plusses:
Exposure to the Hadoop Framework
Any UI software like Angular or React
Role Responsibilities:
First point of contact for business requests and reported impact
Monitoring controls and alert automation for proactive detection and resolution of problem hotspots
Development of tools and driving efficiency/stability improvements
Release implementation and post-release testing
Understanding in depth the business processes supported by the system. Monitor the scheduling jobs and ensure proper action in case if issues or failures. Maintain documentation and knowledge repository
Troubleshooting of complex systems issues
Analyze logs using common UNIX syntax and identify data exceptions, Splunk regex index searches, Elasticsearch.
Execute trouble shooting commands to identify slow programmatic bottlenecks and processing.
Weekend on call rotation (once a month)
Holiday on call Support (2 or max 3 times a year)
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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Salary : $62
